Residential Tenancy Admin Coordinator

University of Western Australia; Perth; On-site; AUD 87,000 - 96,000; Full time

Job summary

The University of Western Australia invites applications for an Administrative Assistant (Property Management) to support the Crawley Village residential portfolio. Based on campus, you will handle tenancy administration, onboarding, lease documentation, renewals and vacates, while assisting with inspections, rent administration and records management.

You will provide high-quality service to residents and stakeholders, leveraging MS Office and property management systems to improve processes in

Qualifications

• Experience in property management, tenancy administration, student accommodation, residential leasing or housing services, ideally within a student accommodation, PBSA, residential college or similar environment.
• Relevant qualification in business administration, property management or a related discipline, or equivalent demonstrated experience.
• Strong communication and stakeholder engagement skills, with the ability to prepare professional correspondence and build positive relationships.
• Proven organisational skills with the ability to manage competing priorities, maintain accurate records and deliver excellent customer service in a fast-paced environment.
• Proficiency in Microsoft Office and property management systems, with experience in StarRez and Inspection Express highly regarded.

Responsibilities

• Coordinate tenancy administration and occupancy processes, including resident applications, onboarding, lease documentation, renewals, tenancy variations and vacates.
• Support day-to-day residential property management activities, including inspections, maintenance coordination, rent administration, reporting and record management.
• Provide high-quality customer service to residents, contractors and University stakeholders while contributing to continuous improvement of systems, processes and service delivery.

Job description

The University of Western Australia invites applications for an Administrative Assistant (Property Management) to support the Crawley Village residential portfolio. Based on campus, you will handle tenancy administration, onboarding, lease documentation, renewals and vacates, while assisting with inspections, rent administration and records management.

You will provide high-quality service to residents and stakeholders, leveraging MS Office and property management systems to improve processes in