Strategic Technology Services Account Leader

Ncs Australia; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

NCS Australia is seeking a commercially driven Senior Client Manager to develop strategic client relationships and drive growth across existing accounts in Australia. The role focuses on IT services and professional services, building trusted partnerships with senior stakeholders and turning client needs into long-term opportunities.

Ideal candidates will have a track record of expanding existing accounts, strong commercial acumen, and expertise in account planning and opportunity management.

Qualifications

• Proven experience in technology services sales, IT consulting or professional services.
• Strong track record of growing existing accounts and expanding client relationships.
• Experience engaging senior stakeholders and building long‑term client partnerships.
• Strong commercial acumen, account planning and opportunity management skills.
• A proactive, relationship‑led approach with the ability to identify and convert growth opportunities.

Responsibilities

• Develop and execute account plans to grow revenue across key clients.
• Build trusted relationships with senior stakeholders and decision-makers.
• Identify upselling, cross‑selling and new service opportunities within existing accounts.
• Understand client business priorities and connect them with relevant technology and consulting solutions.
• Partner with consulting and delivery teams to develop client solutions and maximise account value.
• Manage account pipelines, forecasts and commercial negotiations to achieve growth targets.

Skills

Tech services sales

Account expansion

Stakeholder management

Commercial acumen

Relationship building

Job description

NCS Australia is seeking a commercially driven Senior Client Manager to develop strategic client relationships and drive growth across existing accounts in Australia. The role focuses on IT services and professional services, building trusted partnerships with senior stakeholders and turning client needs into long-term opportunities.

Ideal candidates will have a track record of expanding existing accounts, strong commercial acumen, and expertise in account planning and opportunity management.