Strategic IT Services Account Lead

NCS Australia; Sydney; On-site; AUD 130,000 - 180,000; Full time

Job summary

NCS Australia is seeking a commercially driven Senior Client Manager to develop strategic client relationships and drive growth across existing accounts. You will understand the IT services landscape, build trusted relationships with senior stakeholders, and translate client needs into opportunities for long-term business growth.

The role focuses on growing revenue, identifying upsell opportunities, and partnering with consulting and delivery teams to maximise account value within key government

Qualifications

• Proven experience in technology services sales, IT consulting or professional services.
• Strong track record of growing existing accounts and expanding client relationships.
• Experience engaging senior stakeholders and building long-term client partnerships.
• Strong commercial acumen, account planning and opportunity management skills.
• Proactive, relationship-led approach with ability to identify and convert growth opportunities.

Responsibilities

• Develop and execute account plans to grow revenue across key clients.
• Build trusted relationships with senior stakeholders and decision-makers.
• Identify upselling, cross-selling and new service opportunities within existing accounts.
• Understand client business priorities and connect them with relevant technology and consulting solutions.
• Partner with consulting and delivery teams to develop client solutions and maximise account value.
• Manage account pipelines, forecasts and commercial negotiations to achieve growth targets.

Job description

NCS Australia is seeking a commercially driven Senior Client Manager to develop strategic client relationships and drive growth across existing accounts. You will understand the IT services landscape, build trusted relationships with senior stakeholders, and translate client needs into opportunities for long-term business growth.

The role focuses on growing revenue, identifying upsell opportunities, and partnering with consulting and delivery teams to maximise account value within key government