Strategic SMB Growth Executive

Stripe, Inc.; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Stripe, Inc. is hiring an Account Executive, SMB Grower in Sydney to own contract renewals, drive upsell opportunities, and close deals with Stripe's SMB customers. You will lead end-to-end sales cycles and collaborate with product, risk, and operations to maximize value.

You should have 2+ years in a client-facing sales role, be skilled at building relationships with technical users, and thrive in a fast-paced environment while helping Stripe expand in Australia.

Qualifications

• 2+ years in a client-facing/sales role.
• Ability to understand complex technical ecosystems and build relationships with technical users.
• Ability to drive and close upsell opportunities for Stripe products.
• Analytical ability to manage pricing and cost considerations.
• Experience managing projects with cross-functional teams.
• Knack for working with a wide range of stakeholders, internally and externally.
• Ability and motivation to operate in a highly ambiguous and fast-paced environment.
• Superior verbal and written communication skills.

Responsibilities

• Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
• Own the full sales cycle from lead to close for small/medium businesses
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory
• Make every potential Stripe user happy with every interaction, regardless of deal size
• Identify and understand users’ pain points to propose Stripe solutions
• Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams

Skills

Client-facing sales

Relationship-building

Upsell/cross-sell

Pricing analysis

Cross-functional collaboration

Strong communication

Deal negotiation

Tools

Excel

SQL

Job description

Stripe, Inc. is hiring an Account Executive, SMB Grower in Sydney to own contract renewals, drive upsell opportunities, and close deals with Stripe's SMB customers. You will lead end-to-end sales cycles and collaborate with product, risk, and operations to maximize value.

You should have 2+ years in a client-facing sales role, be skilled at building relationships with technical users, and thrive in a fast-paced environment while helping Stripe expand in Australia.