Account Executive - SMB (Grower)

Stripe; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Stripe, Inc. is hiring an Account Executive, SMB Grower in Sydney to own contract renewals, drive upsell opportunities, and close deals with Stripe's SMB customers. You will lead end-to-end sales cycles and collaborate with product, risk, and operations to maximize value.

You should have 2+ years in a client-facing sales role, be skilled at building relationships with technical users, and thrive in a fast-paced environment while helping Stripe expand in Australia.

Qualifications

• 2+ years in a client-facing/sales role.
• Ability to understand complex technical ecosystems and build relationships with technical users.
• Ability to drive and close upsell opportunities for Stripe products.
• Analytical ability to manage pricing and cost considerations.
• Experience managing projects with cross-functional teams.
• Knack for working with a wide range of stakeholders, internally and externally.
• Ability and motivation to operate in a highly ambiguous and fast-paced environment.
• Superior verbal and written communication skills.

Responsibilities

• Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
• Own the full sales cycle from lead to close for small/medium businesses
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory
• Make every potential Stripe user happy with every interaction, regardless of deal size
• Identify and understand users’ pain points to propose Stripe solutions
• Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams

Skills

Client-facing sales

Relationship-building

Upsell/cross-sell

Pricing analysis

Cross-functional collaboration

Strong communication

Deal negotiation

Tools

Excel

SQL

Job description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Account Executive, SMB Grower team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s SMB customers. As an Account Executive, SMB Grower team member, you’ll identify new opportunities for our clients to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to close upsell and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe’s offerings.

What you’ll do

Responsibilities

• Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
• Own the full sales cycle from lead to close for small/medium businesses
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
• Make every potential Stripe user happy with every interaction, regardless of deal size
• Identify and understand users’ pain points to propose Stripe solutions
• Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams

Who you are

We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s users and manage high velocity deal cycles. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

Minimum requirements

• 2+ years of experience in a client-facing/sales role
• Ability to understand complex technical ecosystems and build great relationships with technical users
• Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
• Analytical ability to manage complex pricing and cost considerations
• Experience managing projects with input from cross-functional teams
• A knack for working well with a wide range of stakeholders, both internally and externally
• Ability and motivation to operate in a highly ambiguous and fast-paced environment
• Superior verbal and written communication skills

Preferred qualifications

• Prior experience in a sales and/or customer-facing role at a high growth technology company
• Experience with Excel and SQL, or a willingness to learn

Position details

Employer: Stripe

Employment type: Full-time

Location: 383 Kent Street, Sydney, NSW 2000, Australia

Applications open: 30th October 2026

Applications close: 30th of November 2026