Strategic SMB Account Executive – Growth & Renewals

Stripe, Inc.; Melbourne; Vor Ort; AUD 110.000 - 140.000; Vollzeit

Zusammenfassung

Stripe is recruiting an Account Executive to grow and retain SMB customers in Australia. You will own renewals, negotiate terms, and drive product adoption across Stripe offerings. You’ll coordinate with product, risk, and operations to tailor solutions for diverse client needs.

The role requires strong relationship-building, strategic selling, and the ability to navigate complex pricing in fast-paced environments. Excel/SQL familiarity is a plus, with opportunities to learn on the job.

Qualifikationen

• 2+ years of experience in a client-facing/sales role.
• Ability to understand complex technical ecosystems and build great relationships with technical users.
• Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements.
• Analytical ability to manage complex pricing and cost considerations.
• Experience managing projects with input from cross-functional teams.
• A knack for working well with a wide range of stakeholders, both internally and externally.
• Ability and motivation to operate in a highly ambiguous and fast-paced environment.
• Superior verbal and written communication skills.
• Prior experience in a sales and/or customer-facing role at a high growth technology company.
• Experience with Excel and SQL, or a willingness to learn.

Aufgaben

• Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
• Own the full sales cycle from lead to close for small/medium businesses
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
• Make every potential Stripe user happy with every interaction, regardless of deal size
• Identify and understand users’ pain points to propose Stripe solutions
• Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams

Jobbeschreibung

Stripe is recruiting an Account Executive to grow and retain SMB customers in Australia. You will own renewals, negotiate terms, and drive product adoption across Stripe offerings. You’ll coordinate with product, risk, and operations to tailor solutions for diverse client needs.

The role requires strong relationship-building, strategic selling, and the ability to navigate complex pricing in fast-paced environments. Excel/SQL familiarity is a plus, with opportunities to learn on the job.