Strategic ServiceNow Architect Lead — Hybrid (Canberra)

Frank Recruitment Group; Canberra; Híbrido; AUD 150.000 - 210.000; Jornada completa

Descripción de la vacante

Frank Recruitment Group is seeking a ServiceNow Chief Technical Architect to lead architectural design and implementation of ServiceNow solutions from Canberra, with hybrid work and NV1 clearance. You will guide cross-functional teams, ensure alignment with IT strategy, manage security and compliance, and translate business needs into scalable platform architectures.

This permanent role offers an opportunity to influence service management initiatives and platform evolution within a dynamic IT

Responsabilidades

• Develop detailed solution architectures aligned with business priorities and technical constraints.
• Evaluate current ServiceNow configurations, identify gaps, and propose enhancements for service improvement.
• Engage with stakeholders to translate business challenges into technical solutions while maintaining security compliance.
• Review architectural decisions and maintain up‑to‑date documentation to support delivery and upgrades.
• Lead architecture design sessions, mentor development teams, and address complex technical issues during deployments.

Descripción del empleo

Frank Recruitment Group is seeking a ServiceNow Chief Technical Architect to lead architectural design and implementation of ServiceNow solutions from Canberra, with hybrid work and NV1 clearance. You will guide cross-functional teams, ensure alignment with IT strategy, manage security and compliance, and translate business needs into scalable platform architectures.

This permanent role offers an opportunity to influence service management initiatives and platform evolution within a dynamic IT