ServiceNow Chief Architect — Hybrid Canberra

Nigel Frank International; Canberra; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Job summary

Nigel Frank International is seeking a ServiceNow Chief Technical Architect to lead architectural design and implementation of ServiceNow solutions from Canberra in a hybrid arrangement. The role focuses on scalable platform evolution, stakeholder engagement, and alignment with IT strategy while ensuring security and compliance.

The ideal candidate will apply specialist expertise to define architectures, mentor teams, and drive improvements across service management initiatives.

Qualifications

• Extensive experience delivering ServiceNow architectural services.
• Strong grasp of architectural frameworks and design principles.
• Ability to coordinate across multiple teams in hybrid settings.

Responsibilities

• Develop architectural designs aligned with business priorities and constraints.
• Evaluate current ServiceNow configurations, identify gaps or inefficiencies, and recommend enhancements.
• Mentor development teams and collaborate with project managers and technical specialists.
• Ensure compliance with security protocols and support ongoing platform upgrades.
• Document architectural decisions and maintain up-to-date documentation.

Skills

ServiceNow

Architecture

Stakeholder management

Hybrid collaboration

Tools

ServiceNow

Job description

Nigel Frank International is seeking a ServiceNow Chief Technical Architect to lead architectural design and implementation of ServiceNow solutions from Canberra in a hybrid arrangement. The role focuses on scalable platform evolution, stakeholder engagement, and alignment with IT strategy while ensuring security and compliance.

The ideal candidate will apply specialist expertise to define architectures, mentor teams, and drive improvements across service management initiatives.