Strategic SDR: Build Pipeline & Engage Executives

Medallia; Australia; Sur place; AUD 70 000 - 90 000; Plein temps

Résumé du poste

Medallia is seeking an energetic Sales Development Representative to engage executives and build new sales opportunities. You will develop expertise in Customer Experience Management and work with field sales to expand pipelines across regions.

You will research client needs, communicate Medallia’s value proposition, and manage leads from capture to next steps while coordinating with marketing on events and campaigns.

Qualifications

• Strong written and oral communication skills.
• Experience in a client-facing role within sales or business development.
• 9+ months outbound prospecting experience.
• Interest in learning Customer Experience Management (CEM).
• Interest in a fast-paced, high-growth SaaS company.
• Ability to engage with stakeholders from frontline to C-Suite.

Responsabilités

• Develop subject matter expertise in Customer Experience Management to support customers and prospects.
• Build relationships and collaborate with field sales to generate pipeline.
• Establish rapport with stakeholders including senior executives.
• Understand client needs and communicate Medallia’s value proposition.
• Own documentation with prospects: use cases, lead scores, timeframes, next steps.
• Prioritize opportunities and mobilize internal resources to accelerate sales cycles.
• Partner with Marketing to drive attendance at events and webinars.
• Generate and engage high volume of new leads; qualify inbound inquiries.

Connaissances

Strong communication

Client-facing sales

Outbound prospecting

CEM learning passion

Fast-paced environment

Executive engagement

Description du poste

Medallia is seeking an energetic Sales Development Representative to engage executives and build new sales opportunities. You will develop expertise in Customer Experience Management and work with field sales to expand pipelines across regions.

You will research client needs, communicate Medallia’s value proposition, and manage leads from capture to next steps while coordinating with marketing on events and campaigns.