Strategic Learning & Capability Partner

Optus Enterprise; New South Wales; Hybrid; AUD 140,000 - 180,000; Full time

Benefits offered by this job

$80 monthly credit

25% off Optus products

Flexible working

On-site facilities

Parental Leave up to 16 weeks

Counselling services 24/7

Job summary

Optus is seeking a Learning & Capability Manager to shape workforce capability by partnering with leaders, diagnosing gaps, and delivering strategic learning solutions that drive performance and transformation.

You will lead enterprise-wide capability initiatives, oversee programs, and leverage analytics and AI-enabled tools to measure outcomes and continuously improve. Flexible hybrid work and strong governance are offered.

Qualifications

• Experience leading enterprise-wide learning, capability, organisational development, or workforce transformation initiatives within a large, regulated complex organisation.
• Strong consulting and stakeholder engagement skills, with proven experience partnering with senior leaders to translate business challenges into practical capability solutions.
• Deep understanding of adult learning principles, capability development, behavioural change, learning evaluation, and modern learning technologies.
• Strong project management and analytical skills, with experience managing multiple priorities, vendors, budgets, and capability programs while using data to demonstrate business impact and drive continuous improvement.

Responsibilities

• Partner with business leaders and People & Culture stakeholders to identify capability priorities and develop strategic capability roadmaps aligned to business objectives including risk and compliance and AI upskilling.
• Lead end-to-end delivery of capability initiatives from needs analysis to implementation, governance, and measurement of outcomes.
• Manage capability portfolios across multiple business areas, prioritising investments, engaging external partners, and ensuring learning solutions align with organisational goals and standards.
• Leverage learning technologies, data, analytics, and AI-enabled tools to enhance learning effectiveness, measure impact, and continuously improve capability outcomes.

Skills

Capability leadership

Stakeholder engagement

Adult learning principles

Data-driven learning

Job description

Optus is seeking a Learning & Capability Manager to shape workforce capability by partnering with leaders, diagnosing gaps, and delivering strategic learning solutions that drive performance and transformation.

You will lead enterprise-wide capability initiatives, oversee programs, and leverage analytics and AI-enabled tools to measure outcomes and continuously improve. Flexible hybrid work and strong governance are offered.