Strategic IT Account Manager — Growth & Renewals

Data#3 Ltd; Melbourne; Sur place; AUD 85 000 - 110 000; Plein temps

Résumé du poste

Data#3 is a leading IT services provider in Australia, hiring for a customer-facing sales role based in Melbourne. You will manage an established customer base, drive maintenance renewals, and identify upsell opportunities while collaborating with presales specialists to deliver tailored technology solutions.

You will build relationships with customers and vendors, forecast sales, and contribute to revenue growth in a dynamic, data-driven environment.

Qualifications

• Experience in IT sales or a customer-facing technology role.
• Ability to build and manage long-term customer relationships.
• Commercial mindset with experience managing sales targets or quotas.
• Confident communicator and negotiator with stakeholder influence.

Responsabilités

• Manage maintenance renewals, driving retention and revenue growth.
• Identify opportunities to upsell and expand existing customer accounts.
• Build trusted relationships with customers, vendors and internal sales teams.
• Collaborate with Account Executives and technical specialists to develop tailored solutions.
• Manage sales targets, track renewal performance and maintain accurate forecasts.
• Strengthen vendor partnerships across technologies including Cisco, Palo Alto, HPE and Dell.

Connaissances

IT sales

Account management

Vendor relations

Customer-focused selling

Description du poste

Data#3 is a leading IT services provider in Australia, hiring for a customer-facing sales role based in Melbourne. You will manage an established customer base, drive maintenance renewals, and identify upsell opportunities while collaborating with presales specialists to deliver tailored technology solutions.

You will build relationships with customers and vendors, forecast sales, and contribute to revenue growth in a dynamic, data-driven environment.