Strategic SaaS Account Manager — Renewals & Growth

Simpro Software; Victoria; On-site; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Novated leasing via salary packaging

Employee Assistance Program

Generous Parental Leave Program

Paid Volunteer Leave Days

Public Holiday Exchange Scheme

Talent Referral Program

Casual dress and relaxed environment

Fun team events

Opportunities for career progression

Diverse training opportunities

Job summary

Simpro Software is looking for an experienced Account Manager in Victoria, Australia, to manage a large customer portfolio. You will own renewals, identify churn risks, and act on growth opportunities in a fast-paced SaaS environment.

The ideal candidate has a proven track record in Account Management and thrives in dynamic settings where strong relationship building is key. Join us for career advancement and a supportive work atmosphere!

Qualifications

• Experience in Account Management, Customer Success, or Renewals within SaaS.
• Proven track record managing renewals and reducing churn across a large portfolio.
• Strong commercial instincts with the ability to identify and act on growth opportunities.

Responsibilities

• Own renewals and reduce churn for a large portfolio of customers.
• Identify at-risk customers and proactively engage with them.
• Spot and act on expansion opportunities to enhance client value.

Skills

Account Management

Customer Success

SaaS experience

Commercial instincts

Job description

Simpro Software is looking for an experienced Account Manager in Victoria, Australia, to manage a large customer portfolio. You will own renewals, identify churn risks, and act on growth opportunities in a fast-paced SaaS environment.

The ideal candidate has a proven track record in Account Management and thrives in dynamic settings where strong relationship building is key. Join us for career advancement and a supportive work atmosphere!