Account Manager

Data#3; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Data#3 is a leading IT services provider in Australia, delivering technology solutions to businesses across Australia and Fiji. The sales team focuses on maintaining a strong customer base, renewing maintenance, and driving recurring revenue with support from technical and presales specialists.

The role emphasizes relationship-building, growth opportunities identification, and achieving sales targets within a collaborative environment.

Qualifications

• Experience in IT sales, account management or a customer-facing technology role.
• A relationship-builder who enjoys understanding customer needs and identifying growth opportunities.
• Commercially minded, with experience managing sales targets or an individual quota.
• Confident communicator and negotiator who can influence stakeholders at all levels.
• Organised, analytical and comfortable working with customer data and sales forecasts.
• Ambitious, coachable and keen to grow your sales career.

Responsibilities

• Manage maintenance renewals, driving retention and revenue growth.
• Identify opportunities to upsell and expand existing customer accounts.
• Build trusted relationships with customers, vendors and internal sales teams.
• Collaborate with Account Executives and technical specialists to develop tailored solutions.
• Manage sales targets, track renewal performance and maintain accurate forecasts.
• Strengthen vendor partnerships across technologies including Cisco, Palo Alto, HPE and Dell.

Skills

IT sales experience

Relationship building

Negotiation

Forecasting

Job description

• Join Data#3 and contribute to a vision of harnessing the power of people and technology for a better future
• Work closely with leading technology vendors including Cisco, Palo Alto, HPE, and Dell.

Love building customer relationships and turning them into long-term partnerships? Join Data#3’s high-performing sales team, where you’ll manage an established customer base and grow recurring revenue through maintenance renewals, upsell opportunities and customer-focused solutions. With dedicated technical and presales specialists behind you, you’ll have the support to build your sales capability and take the next step in your career.

In this role you will:

• Manage maintenance renewals, driving retention and revenue growth.
• Identify opportunities to upsell and expand existing customer accounts.
• Build trusted relationships with customers, vendors and internal sales teams.
• Collaborate with Account Executives and technical specialists to develop tailored solutions.
• Manage sales targets, track renewal performance and maintain accurate forecasts.
• Strengthen vendor partnerships across technologies including Cisco, Palo Alto, HPE and Dell.

About You

• Experience in IT sales, account management or a customer-facing technology role.
• A relationship-builder who enjoys understanding customer needs and identifying growth opportunities.
• Commercially minded, with experience managing sales targets or an individual quota.
• Confident communicator and negotiator who can influence stakeholders at all levels.
• Organised, analytical and comfortable working with customer data and sales forecasts.
• Ambitious, coachable and keen to grow your sales career.

Ready to build lasting customer relationships and grow your career in technology sales?

Who is Data#3?

An ASX200-listed leading IT services provider, Data#3 delivers innovative technology solutions to businesses across Australia and Fiji. Headquartered in Brisbane with a 1,400-strong team and $3B in FY25 gross sales, we are as passionate about our people as our tech. Voted HRD's Employer of Choice for 11 years running and a 2026 Best Workplaces in Technology title.

At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued- and we encourage your application.

Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.