Strategic Enterprise Accounts Lead | UC/AV Growth

Yealink; Sydney; On-site; AUD 150,000 - 230,000; Full time

Job summary

Yealink is seeking a seasoned Enterprise Account Manager to own the full lifecycle for strategic accounts in the UC/AV space from Sydney. You will drive retention, revenue expansion, and cross-functional collaboration with sales teams to execute targeted growth.

The role requires building senior-level relationships, delivering proposals to executives, and serving as the trusted advisor on Yealink’s product portfolio.

Qualifications

• Minimum 8 years of relevant professional experience within the UC/AV industry.
• Proven track record of presenting proposals and engaging with senior executives and C-level stakeholders across large organizations.
• In-depth market and product knowledge of the unified communications industry.
• Hands‑on experience managing enterprise-level clients with headcount exceeding 1,000 employees.

Responsibilities

• Own the full portfolio of key enterprise accounts, covering all commercial activities including upsell opportunities and customer retention management.
• Drive account retention and revenue expansion, delivering quarterly revenue targets and improving net retention rate across your assigned account book.
• Build and sustain long-term strategic partnerships with senior stakeholders at key accounts.
• Collaborate closely with the Channel Sales team to formulate targeted sales strategies and executable account growth plans.
• Own the full end-to-end sales cycle, from outbound lead development through successful deal closure.
• Serve as the primary subject-matter expert for Yealink’s product portfolio with key clients, acting as their trusted strategic business advisor.

Skills

Executive engagement

UC/AV knowledge

Enterprise account management

Sales lifecycle

Job description

Yealink is seeking a seasoned Enterprise Account Manager to own the full lifecycle for strategic accounts in the UC/AV space from Sydney. You will drive retention, revenue expansion, and cross-functional collaboration with sales teams to execute targeted growth.

The role requires building senior-level relationships, delivering proposals to executives, and serving as the trusted advisor on Yealink’s product portfolio.