Strategic Enterprise Account Leader, SaaS Growth

AvePoint; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid working environment

Private health insurance

Mobile phone reimbursement

Tuition reimbursement

Job summary

AvePoint is seeking an experienced Enterprise Account Manager to own and grow a portfolio of strategic enterprise customers across Australia. You will build executive relationships, influence customer strategy and drive value from Microsoft investments while protecting and expanding recurring revenue.

You will lead cross-functional teams including Solution Engineers, Customer Success Managers, Technical Account Managers and Partners to deliver outcomes and long-term growth, with a focus on

Qualifications

• 5+ years in managing and growing enterprise or strategic customer accounts in tech or SaaS.
• Proven renewals, expansions and complex sales cycles.
• Engages CIOs, CISOs, CTOs and senior business leaders.
• Leads account planning, stakeholder mapping and opportunity management.
• Demonstrates cross-functional team leadership and negotiation skills.

Responsibilities

• Own the commercial strategy and performance of a portfolio of strategic enterprise accounts.
• Build and maintain relationships with executive, business and technical stakeholders.
• Develop and execute account plans identifying priorities, risks, whitespace and growth.
• Lead end-to-end renewal and secure long-term retention.
• Drive expansion through discovery, business alignment and value-led conversations.
• Coordinate Virtual Account Teams to execute strategies and outcomes.
• Facilitate Executive Business Reviews and strategic planning sessions.
• Position solutions based on business outcomes, risk reduction and ROI.
• Identify opportunities within new business units and stakeholder groups.
• Manage procurement, commercial and negotiation processes.
• Maintain forecast accuracy, pipeline quality and CRM hygiene.
• Consistently achieve quarterly and annual growth objectives.

Skills

Enterprise account management

Executive stakeholder engagement

Strategic account planning

Opportunity management

Negotiation

Cross-functional leadership

Forecasting

Job description

AvePoint is seeking an experienced Enterprise Account Manager to own and grow a portfolio of strategic enterprise customers across Australia. You will build executive relationships, influence customer strategy and drive value from Microsoft investments while protecting and expanding recurring revenue.

You will lead cross-functional teams including Solution Engineers, Customer Success Managers, Technical Account Managers and Partners to deliver outcomes and long-term growth, with a focus on