Strategic Client Relationship Manager - 3PL Cold Storage

AustraCold; Melbourne; Presencial; AUD 90.000 - 120.000; Jornada completa

Descripción de la vacante

AustraCold is recruiting a Client Relationship Manager for its Melbourne, VIC operations. You will be the primary contact for key clients in cold storage and temperature-controlled transport, driving service excellence and business growth.

In this full-time role reporting to senior leadership, you will coordinate with warehouse and transport teams, review performance metrics, and contribute to contract negotiations while expanding the client base in the competitive 3PL market.

Formación

• Proven experience in client relationship management or account management in logistics or 3PL.
• Strong knowledge of cold chain logistics and distribution operations.
• Ability to understand contract terms, pricing, and commercial implications.

Responsabilidades

• Build and maintain long-term relationships with existing clients in cold storage and transport.
• Serve as liaison between clients and internal warehouse/transport teams.
• Identify client needs and develop tailored solutions aligned with their business goals.

Conocimientos

Client relationship management

Account management

Logistics knowledge

3PL sector experience

Communication skills

Commercial acumen

Educación

Bachelor's degree in Business, Logistics, or related field

Herramientas

WMS

TMS

MS Excel

Descripción del empleo

AustraCold is recruiting a Client Relationship Manager for its Melbourne, VIC operations. You will be the primary contact for key clients in cold storage and temperature-controlled transport, driving service excellence and business growth.

In this full-time role reporting to senior leadership, you will coordinate with warehouse and transport teams, review performance metrics, and contribute to contract negotiations while expanding the client base in the competitive 3PL market.