Strategic Client Partnerships Lead

Convergint Australia Pty Ltd; New South Wales; On-site; AUD 90,000 - 120,000; Full time

Job summary

Convergint Australia Pty Ltd is seeking a proactive Client Relationship Manager to strengthen strategic client relationships, expand stakeholder networks and identify opportunities to support future business growth. You will work closely with Sales, Operations, Service and Project teams to position Convergint as a trusted technology partner.

The ideal candidate will have demonstrated client relationship management experience, strong networking skills, and a commercial mindset with the ability to

Qualifications

• Demonstrated experience in client relationship management, account management or business development, preferably within the security, technology or building automation industries.
• Strong relationship-building, networking and stakeholder engagement skills.
• Commercial and business acumen, with the ability to identify and develop business opportunities.
• A proactive and adaptable approach, with the ability to influence others and build consensus.
• Excellent written and verbal communication skills.
• A collaborative approach and the ability to work effectively across different teams.
• Proficiency in Microsoft Outlook, Project, Excel, Word and PowerPoint.
• High School diploma or equivalent; a related degree or higher qualification is desirable.
• Current Driver’s Licence.
• Private Security Individual Registration and a WHS White Card.

Responsibilities

• Develop and maintain trusted relationships with key client stakeholders and decision-makers.
• Expand Convergint’s presence and engagement across existing and target accounts.
• Understand client priorities and challenges to identify opportunities for projects, services and technology solutions.
• Qualify opportunities and connect clients with the appropriate Business Development Managers, Sales and technical specialists.
• Develop and coordinate strategic account engagement plans, including client meetings and executive reviews.
• Represent Convergint at customer events and networking functions.
• Maintain visibility of opportunities and client engagement activities through CRM.
• Collaborate with internal teams to deliver a coordinated customer experience.
• Perform other duties and responsibilities as requested or required.

Skills

Client relationship management

Relationship-building

Commercial awareness

Proactive and adaptable

Written and verbal communication

Collaborative/teamwork

MS Office proficiency

Driver’s Licence

Security registrations (WHS Card)

Education

High School diploma or equivalent

Related degree or higher qualification desirable

Current Driver’s Licence

Tools

Outlook

Project

Excel

Word

PowerPoint

Job description

Convergint Australia Pty Ltd is seeking a proactive Client Relationship Manager to strengthen strategic client relationships, expand stakeholder networks and identify opportunities to support future business growth. You will work closely with Sales, Operations, Service and Project teams to position Convergint as a trusted technology partner.

The ideal candidate will have demonstrated client relationship management experience, strong networking skills, and a commercial mindset with the ability to