Strategic Client Growth Director

NCS Australia; Canberra; On-site; AUD 180,000 - 240,000; Full time

Job summary

NCS Australia is seeking an experienced Client Service Associate Director to lead the growth, executive engagement and commercial performance of strategic client accounts from Canberra. You will act as a trusted advisor to executive stakeholders, shaping long-term strategies that deliver measurable outcomes for clients while driving revenue growth for NCS.

As the senior account leader, you will own growth plans, build strong C-suite relationships, and partner with consulting, engineering,

Qualifications

• Experience leading large strategic client accounts.
• Proven track record in growing revenue and profitability.
• Experience engaging with C-suite executives and senior stakeholders.
• Excellent stakeholder management, communication and presentation skills.

Responsibilities

• Own and execute strategic account growth plans.
• Build trusted relationships with C-suite leaders.
• Lead opportunities across service lines and drive pursuits.
• Negotiate commercially and manage executive engagements.
• Collaborate with delivery and managed services teams to deliver outcomes.
• Monitor account performance and client satisfaction.

Skills

Strategic account management

C-suite engagement

Negotiation

Stakeholder management

Sales leadership

Cross-functional collaboration

Education

Bachelor's degree in Business Administration or related field

Tools

CRM software (e.g., Salesforce)

Job description

NCS Australia is seeking an experienced Client Service Associate Director to lead the growth, executive engagement and commercial performance of strategic client accounts from Canberra. You will act as a trusted advisor to executive stakeholders, shaping long-term strategies that deliver measurable outcomes for clients while driving revenue growth for NCS.

As the senior account leader, you will own growth plans, build strong C-suite relationships, and partner with consulting, engineering,