Strategic Change Leader – Digital Transformation

NSW Fair Trading; Parramatta; On-site; AUD 133,000 - 147,000; Full time

Job summary

NSW Fair Trading in Parramatta is seeking a Senior Change Advisor to drive stakeholder engagement and oversee the Digital Modernisation Program. The role reports to the Principal Change Manager and collaborates with cross-functional teams to ensure readiness, adoption, and measured benefits.

You will lead change management strategies, design communications, training, and readiness plans, monitor adoption metrics, and address risks across a multi-year transformation.

Qualifications

• Proven experience delivering organisational change management for large-scale digital programs.
• Experience supporting system implementations and enterprise technology projects.
• Strong understanding of change management methodologies and best practices.
• Excellent written and verbal communication for executive briefs and reports.

Responsibilities

• Plan and deliver change management activities to prepare stakeholders for transition.
• Lead development and implementation of change strategies and plans.
• Identify impacts, risks, and adoption requirements across programs.
• Prepare executive briefings and governance materials.
• Support go-live and transition with sustainable benefits realization.

Skills

Stakeholder management

Change management

Communication

Digital transformation

Job description

NSW Fair Trading in Parramatta is seeking a Senior Change Advisor to drive stakeholder engagement and oversee the Digital Modernisation Program. The role reports to the Principal Change Manager and collaborates with cross-functional teams to ensure readiness, adoption, and measured benefits.

You will lead change management strategies, design communications, training, and readiness plans, monitor adoption metrics, and address risks across a multi-year transformation.