Strategic Change & Adoption Specialist

Sydney Water; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work environment

24/7 wellbeing support

Subsidised private health insurance

Family first: parental leave & daycare

Fitness passport

Novated leasing

Job summary

Sydney Water is seeking an experienced Change Specialist to join the Change Practice and drive adoption of business changes across enterprise initiatives. You will partner with senior leads and project teams to understand people impacts and develop practical approaches to help staff adopt new ways of working.

The role focuses on accelerating adoption, increasing change capability, and mentoring teams in change management disciplines to deliver measurable benefits across the organisation.

Qualifications

• Tertiary qualification or equivalent work experience in Change Management or related field.
• 2+ years applied experience as a change manager and/or learning and development specialist.
• Experience engaging at all organisational levels and influencing outcomes at middle/senior management levels.
• Knowledge of change management methodology and approaches.
• Knowledge of best practices in change management.
• Excellent written, oral communication and interpersonal skills.
• Ability to plan and facilitate change impact assessment workshops with stakeholders and translate insights into actions.
• Strong analytical and problem-solving skills with the ability to turn data into practical recommendations.
• Proven ability to manage multiple projects in a fast-paced environment.
• Highly organized with attention to detail and good prioritization.

Responsibilities

• Support the delivery of change initiatives across multiple projects and priorities, working with Senior Change Leads.
• Conduct stakeholder and change impact assessments to identify risks, impacts and readiness needs across people, processes, roles and ways of working.
• Develop and deliver change, communication and engagement plans to build understanding and drive adoption.
• Create artefacts such as change impact assessments, stakeholder plans, communication materials and readiness assessments.
• Identify and mitigate change risks, stakeholder resistance and barriers to adoption.
• Maintain a Single View of Change for visibility across the organisation.
• Partner with project teams and leaders to support coordinated change delivery.
• Facilitate stakeholder engagement and readiness activities, including workshops and feedback sessions.
• Monitor readiness and adoption measures to identify gaps and inform actions.
• Support transition and embedding activities to ensure sustained new ways of working.

Skills

Change management

Stakeholder management

Coaching & mentoring

Communication

Analytical thinking

Project management

Education

Tertiary qualification in Change Management

Prosci certification

Job description

Sydney Water is seeking an experienced Change Specialist to join the Change Practice and drive adoption of business changes across enterprise initiatives. You will partner with senior leads and project teams to understand people impacts and develop practical approaches to help staff adopt new ways of working.

The role focuses on accelerating adoption, increasing change capability, and mentoring teams in change management disciplines to deliver measurable benefits across the organisation.