Change Specialist

Sydney Water; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work environment

24/7 wellbeing support

Subsidised private health insurance

Family first: parental leave & daycare

Fitness passport

Novated leasing

Job summary

Sydney Water is seeking an experienced Change Specialist to join the Change Practice and drive adoption of business changes across enterprise initiatives. You will partner with senior leads and project teams to understand people impacts and develop practical approaches to help staff adopt new ways of working.

The role focuses on accelerating adoption, increasing change capability, and mentoring teams in change management disciplines to deliver measurable benefits across the organisation.

Qualifications

• Tertiary qualification or equivalent work experience in Change Management or related field.
• 2+ years applied experience as a change manager and/or learning and development specialist.
• Experience engaging at all organisational levels and influencing outcomes at middle/senior management levels.
• Knowledge of change management methodology and approaches.
• Knowledge of best practices in change management.
• Excellent written, oral communication and interpersonal skills.
• Ability to plan and facilitate change impact assessment workshops with stakeholders and translate insights into actions.
• Strong analytical and problem-solving skills with the ability to turn data into practical recommendations.
• Proven ability to manage multiple projects in a fast-paced environment.
• Highly organized with attention to detail and good prioritization.

Responsibilities

• Support the delivery of change initiatives across multiple projects and priorities, working with Senior Change Leads.
• Conduct stakeholder and change impact assessments to identify risks, impacts and readiness needs across people, processes, roles and ways of working.
• Develop and deliver change, communication and engagement plans to build understanding and drive adoption.
• Create artefacts such as change impact assessments, stakeholder plans, communication materials and readiness assessments.
• Identify and mitigate change risks, stakeholder resistance and barriers to adoption.
• Maintain a Single View of Change for visibility across the organisation.
• Partner with project teams and leaders to support coordinated change delivery.
• Facilitate stakeholder engagement and readiness activities, including workshops and feedback sessions.
• Monitor readiness and adoption measures to identify gaps and inform actions.
• Support transition and embedding activities to ensure sustained new ways of working.

Skills

Change management

Stakeholder management

Coaching & mentoring

Communication

Analytical thinking

Project management

Education

Tertiary qualification in Change Management

Prosci certification

Job description

• Join Sydney Water’s Strategy Change & Performance Team
• Generous salary package + benefits on offer
• 24-month Fix-Term contract

About the role

We’re looking for an experienced Change Specialist to join our Change Practice and support the successful delivery and adoption of change across the organisation. Working across a range of enterprise initiatives, you’ll partner with senior change leads, project teams, leaders and stakeholders to understand the people impacts of change and develop practical approaches that help our people understand, adopt and embed new ways of working.

In this role the Change Specialist will be responsible to drive faster adoption and greater utilisation and proficiency of business changes through increasing levels of change capability and maturity across the organisation. This will be achieved by creating awareness in the use and application of change management disciplines through coaching and mentoring

Key responsibilities

• Support the delivery of change initiatives across multiple projects and priorities, working closely with Senior Change Leads.
• Conduct stakeholder and change impact assessments to identify risks, impacts and readiness needs across people, processes, roles and ways of working.
• Develop and deliver practical change, communication and engagement plans that build understanding and drive adoption.
• Create key change artefacts, including change impact assessments, stakeholder plans, communication materials and readiness assessments.
• Identify and help mitigate change risks, stakeholder resistance and barriers to adoption.
• Contribute to maintaining a Single View of Change to support visibility of change activity, impacts and dependencies across the organisation.
• Partner with project teams, business leaders, subject matter experts and Senior Change Leads to support coordinated change delivery.
• Facilitate stakeholder engagement and readiness activities, including workshops, briefings and feedback sessions.
• Monitor readiness, stakeholder sentiment and adoption measures to identify gaps and inform actions.
• Support transition and embedding activities to help new ways of working become sustained business practice.

About you

• Tertiary qualification or equivalent work experience in Change Management or Business-related discipline Prosci and/or Change Management Institute Practitioner accreditation, or other certification deemed equivalent
• 2+ years applied experience as a change manager and/or learning and development specialist and/or equivalent
• Experience working effectively at all organisational levels as well as delivering presentations and influencing outcomes at middle and senior manager level
• Knowledge of change management methodology and approaches
• Knowledge of best/competitive practices in change management
• Highly developed written, oral communication and interpersonal skills
• Confidence and experience to independently plan and facilitate change impact assessment workshops with stakeholders, drawing out meaningful insights and translating outcomes into clear actions.
• Strong analytical and problem-solving skills, with the ability to assess complex information, identify patterns, risks and impacts, and turn insights into practical recommendations.
• Demonstrated ability to manage multiple projects and competing priorities in a fast-paced environment.
• Highly organised, with strong attention to detail and the ability to plan, prioritise and follow through on commitments.
• Broad understanding of project management lifecycles, disciplines and procedures

Why our team like working at Sydney Water:

• Huge multi-billion-dollar program of work which shapes Australia’s busiest and largest city. It’s rewarding!
• Positive team culture which celebrates wins and binds together to face challenges (have we told you were the No.1 company in Australia for graduates!)
• Flexible working arrangements, to give you fair work/life balance.
• We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, gender, or culture.
• Be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.

Dive into Our Great Benefits!

• Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately.
• Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being.
• Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success.
• 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.
• Subsidised Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.
• Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a generous childcare allowance.
• Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.
• Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. Your personal information may also be used to establish a Dayforce talent profile.

Your personal information will be collected in accordance with Dayforce’s Terms and Privacy Policy and Sydney Water’s Privacy Collection Statement– recruitment. Please note as part of the application process, you will be asked to undergo background checks which include a criminal history check.

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.

Do you think you are up for the challenge? We would love to hear from you!

Application close date: Monday the 23rd of November 2026 11:59pm

If you require further information regarding this vacancy, please email [e-mail]

Please see the Job Profile for the role’s full accountabilities.