Strategic AI & Public Sector Solutions Consultant

Servicenow; Canberra; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible work arrangements

Inclusive culture

Job summary

ServiceNow in Canberra seeks a Solution Consultant to translate client needs into tailored solutions and drive successful implementations. You will collaborate with sales, product, and project teams to analyse challenges and present compelling demonstrations that showcase value.

You will advise clients, address questions, and stay abreast of industry trends and AI-enabled approaches to improve decision making and outcomes for public sector and enterprise clients.

Qualifications

• Bachelor's degree in a relevant field or equivalent practical experience.
• 5+ years of experience in solution consulting, technical sales, or a related role.
• Proven ability to analyze complex business requirements and design innovative solutions.
• Experience working with Federal Government, Public Sector, Defence and Intelligence preferred.

Responsibilities

• Collaborate with the sales team to understand client requirements and business objectives.
• Conduct in-depth analysis of client needs and pain points to develop customised solutions.
• Create compelling presentations, proposals, and demonstrations that effectively communicate the value of our solutions to clients.
• Serve as a trusted advisor to clients, offering insights, best practices, and recommendations.
• Conduct product demonstrations and effectively address client questions and concerns.
• Collaborate with cross-functional teams, including product development and project management, to ensure smooth implementation of solutions.
• Provide ongoing support and assistance to clients throughout the project lifecycle.
• Stay updated on industry trends, emerging technologies, and best practices to continuously enhance your knowledge and expertise.
• Contribute to the growth of the Solution Consulting team through knowledge sharing, mentoring, and collaboration.

Skills

AI integration

Communication skills

Presentation skills

Client relationship building

Strategic thinking

Education

Bachelor's degree or equivalent

Job description

ServiceNow in Canberra seeks a Solution Consultant to translate client needs into tailored solutions and drive successful implementations. You will collaborate with sales, product, and project teams to analyse challenges and present compelling demonstrations that showcase value.

You will advise clients, address questions, and stay abreast of industry trends and AI-enabled approaches to improve decision making and outcomes for public sector and enterprise clients.