Impact Engineer: AI-Native Enterprise Platform

ServiceNow; Canberra; Hybrid; AUD 140,000 - 210,000; Full time

Job summary

ServiceNow in Canberra is seeking an experienced software engineer to design, implement and own features across the stack. You’ll collaborate with product managers, deliver scalable UI and backend components, and champion reliable, testable code in a fast-paced environment.

You’ll work with React/Angular/Vue, modern tooling, and AI-enabled workflows to drive customer value. Australian citizenship and baseline security clearance are mandatory, with a hybrid work setup and global collaboration.

Qualifications

• 6+ years of software engineering delivering high-quality products.
• Proficiency in JavaScript, Python, Java or similar OO languages.
• Experience with modern front-end frameworks, such as React, Angular or Vue.
• Strong foundations in data structures, algorithms, object-oriented design and design patterns.
• Experience with automated testing and CI/CD pipelines.
• Experience using AI-powered tools or workflows, including validating datasets or inference consistency.
• Strong problem-solving skills and the ability to optimise performance across the stack.

Responsibilities

• Design and develop scalable, reliable and maintainable software across the stack.
• Partner with product managers to translate requirements into well-architected solutions and own features end-to-end.
• Build intuitive, extensible experiences using modern UI frameworks such as React, Angular or Vue.
• Design and deliver new products and features while enhancing existing capabilities.
• Embed automated testing and quality practices across functional, integration, regression and performance testing.
• Participate in design and code reviews, championing engineering best practices, performance and maintainability.
• Troubleshoot complex systems, optimise performance and strengthen reliability, observability and production readiness.
• Share knowledge and best practices to foster a culture of engineering excellence and continuous improvement.

Skills

AI integration

Software engineering

Front-end frameworks

Data structures & algorithms

CI/CD knowledge

Tools

CI/CD pipelines

IDEs & debugging tools

Source control

Unix-based systems

Job description

ServiceNow in Canberra is seeking an experienced software engineer to design, implement and own features across the stack. You’ll collaborate with product managers, deliver scalable UI and backend components, and champion reliable, testable code in a fast-paced environment.

You’ll work with React/Angular/Vue, modern tooling, and AI-enabled workflows to drive customer value. Australian citizenship and baseline security clearance are mandatory, with a hybrid work setup and global collaboration.