AI Solutions Consultant (Enterprise & Federal)

ServiceNow; Australian Capital Territory; Hybrid; AUD 120,000 - 170,000; Full time

Job summary

ServiceNow is seeking a Solution Consultant to understand client challenges and propose tailored AI-enabled solutions, ensuring seamless implementation. You will collaborate with sales, product, and project teams, and provide ongoing client support throughout the project lifecycle.

A focus on communicating value and best practices is essential to drive customer success. The role emphasizes staying current on industry trends and contributing to the growth of the Solutions Consulting team through

Qualifications

• Experience analyzing client needs and tailoring AI-enabled solutions.
• Excellent written and oral communication skills.
• Ability to manage multiple client projects and timelines.

Responsibilities

• Collaborate with sales to understand client requirements and objectives.
• Analyze client needs and design customised solutions.
• Create presentations, proposals and demos that communicate value.
• Advise clients with best practices and recommendations.
• Demonstrate products and address client questions.

Skills

AI integration

Communication

Stakeholder management

Solution design

Client relationships

Education

Bachelor's degree in Computer Science, Business, Engineering

Job description

ServiceNow is seeking a Solution Consultant to understand client challenges and propose tailored AI-enabled solutions, ensuring seamless implementation. You will collaborate with sales, product, and project teams, and provide ongoing client support throughout the project lifecycle.

A focus on communicating value and best practices is essential to drive customer success. The role emphasizes staying current on industry trends and contributing to the growth of the Solutions Consulting team through