Strategic Account Partner – Workers' Comp (Hybrid)

Employers Mutual Management Pty Ltd; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work options

Annual incentive scheme

Wellbeing program

Discounts with partners

Job summary

EML is seeking an Account Manager in Sydney to develop and maintain trusted relationships with agency stakeholders and drive improved service delivery in workers’ compensation. The role emphasizes strategic partnership, issue resolution and proactive engagement across internal and external teams.

You will contribute to continuous improvement, work with a diverse team, and benefit from hybrid work options, a comprehensive wellbeing program and an annual incentive scheme.

Qualifications

• Experience in workers compensation or injury management.
• Ability to manage relationships with diverse stakeholders.
• Strong understanding of NSW/ Australian workers compensation practices.
• Background in allied health, rehabilitation or business is valued.

Responsibilities

• Develop and maintain trusted relationships with agency stakeholders as a strategic partner.
• Identify opportunities to improve service delivery and client outcomes.
• Lead coordination of agency engagement activities and proactively manage issues.
• Identify risks and collaborate on innovative, sustainable solutions.
• Contribute to strategic initiatives and organisational outcomes.

Skills

Relationship management

Stakeholder collaboration

Workers compensation

Injury management

Claims management

Education

Allied Health/ Rehabilitation/ Human Services/ Business

Job description

EML is seeking an Account Manager in Sydney to develop and maintain trusted relationships with agency stakeholders and drive improved service delivery in workers’ compensation. The role emphasizes strategic partnership, issue resolution and proactive engagement across internal and external teams.

You will contribute to continuous improvement, work with a diverse team, and benefit from hybrid work options, a comprehensive wellbeing program and an annual incentive scheme.