Strategic Account Manager — Customer Growth

AUS MAPS Motion Asia Pacific Services Pty Ltd; Gold Coast City; On-site; AUD 90,000 - 140,000; Full time

Job summary

Motion Industrial Solutions is seeking a Customer Relationship Manager to lead sales initiatives for the Motion business, building strategic account plans and collaborating across teams to deliver tailored solutions.

You will manage your territory’s sales and margin performance using Fusion CRM, maintain relationships with senior stakeholders, and drive safety and high performance while advancing growth.

Qualifications

• Proven experience in key account management, customer retention, and revenue growth.
• Strong skills in account strategy development, solution selling, and cross-functional collaboration.
• Excellent communication and interpersonal skills with senior stakeholders.

Responsibilities

• Lead customer-centric sales strategies to meet and exceed sales targets.
• Build and maintain strong, long-term relationships with key stakeholders.
• Develop customised account plans and identify growth opportunities including cross-sell and upsell.
• Collaborate with internal teams to deliver seamless, tailored customer solutions.
• Monitor market trends and customer feedback to adapt strategies effectively.
• Ensure 100% utilisation of Fusion CRM for call cycle management and reporting.
• Promote safety and wellbeing in all work environments.

Skills

Key account management

Customer retention

Revenue growth

Account planning

Solution selling

Cross-functional collaboration

Tools

Fusion CRM

Power BI

MS Office

Job description

Motion Industrial Solutions is seeking a Customer Relationship Manager to lead sales initiatives for the Motion business, building strategic account plans and collaborating across teams to deliver tailored solutions.

You will manage your territory’s sales and margin performance using Fusion CRM, maintain relationships with senior stakeholders, and drive safety and high performance while advancing growth.