Customer Relationship Manager

Motion Asia Pacific Pty; City of Melbourne; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

iPhone

Laptop

Health insurance

Job summary

Motion Asia Pacific Pty is seeking an Account Manager to drive sales and margin growth across a defined territory in Melbourne. You will own key accounts, develop tailored plans, and build trusted partnerships with senior stakeholders while coordinating with cross-functional teams to deliver integrated solutions.

The role emphasizes retention, upsell opportunities, travel 1–2 weeks per month, and market-aware strategy development within a well-established distributor network.

Qualifications

• Experience managing key accounts with a retention/growth focus.
• Ability to develop and execute tailored account strategies.
• Experience negotiating contracts, renewals and upsell initiatives.
• Ability to analyze market trends and adapt strategy accordingly.
• Excellent communication and ability to influence senior stakeholders.
• Willing to travel about 1–2 weeks per month.

Responsibilities

• Own and drive sales and margin performance for your territory.
• Develop and execute tailored account plans aligned to customer objectives.
• Achieve revenue targets through retention and increased share of wallet.
• Monitor performance against budgets and forecasts with corrective action.
• Build and maintain long-term relationships with key decision-makers.
• Identify cross-sell and up-sell opportunities across Motion's offerings.
• Deliver compelling value propositions positioning Motion as a trusted partner.
• Collaborate with sales, product, service and operations teams to deliver integrated solutions.

Skills

Key accounts management

Account strategy development

Contract negotiations

Market trend analysis

Stakeholder influence

Travel availability

Education

Formal business/sales qualifications (advantageous)

Job description

1d ago , from Motion Asia Pacific - Australia

Motion Fluid Power Solutions is a trusted supplier of hydraulic and industrial hose and fittings, hydraulic hardware solutions, and pneumatic products. We partner with customers across mining, waste management, transport, oil and gas, manufacturing, construction and agriculture.

We deliver quality fluid power products and tailored solutions that help our customers improve efficiency, reliability and performance.

Why this opportunity!

As the face of Motion's fluid power offering in your territory, you will build trusted customer partnerships, identify growth opportunities, and deliver sustainable sales and margin growth.

At Motion, you'll represent a trusted, established business, work with a diverse customer base, and make a meaningful impact on regional growth. You'll be supported by a collaborative team, annual salary reviews, career development opportunities, and comprehensive health and wellbeing benefits.

What Your Day-to-Day Will Look Like:

• Own and drive sales and margin performance for your territory
• Develop and execute tailored account plans aligned to customer objectives
• Achieve revenue targets through retention and increased share of wallet
• Monitor performance against budgets and forecasts, taking corrective action where required
• Build and maintain long-term relationships with key decisionmakers
• Identify cross-sell and up-sell opportunities across Motion's full product and service offering
• Deliver compelling value propositions that position Motion as a trusted partner
• Partner with sales, product, service, and operations teams to deliver integrated solutions

About you:

• Experience managing key accounts with a focus on retention and growth
• Strong capability in developing and executing account strategies
• Experience in contract negotiations, renewals, and upsell initiatives
• The ability to analyse market trends and adapt strategies accordinglyl
• Excellent communication skills and the confidence to influence senior stakeholders
• Willingness to travel approximately 1-2 weeks per month
• Formal business or sales qualifications are advantageous but not essential.

What We Offer You:

We offer more than just a job - we offer a long-term career.

• Tool of Trade provided: Company vehicle + iPhone + laptop.
• Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
• Career progression: Build a long-term career with clear development pathways, supported by free webinars, training events and learning courses.
• Comprehensive benefits: Incentive, Motion-provided uniforms, parental-leave top-up support and confidential wellbeing support through our Employee Assistance Program.
• Health and wellbeing: Enjoy up to $30 flu vaccination rebate and discounted Bupa health insurance options.
• Give back to your community: Access one paid Good to Give volunteer leave day each calendar year, in addition to your standard leave entitlements. Participate in community engagement initiatives, including opportunities to support organisations such as the Red Cross and many more.
• Recognition that matters: Celebrate your contribution through peer recognition, service-milestone awards and our employee referral program.

About Motion

Motion Australia is a leader in the distribution of industrial products. We operate across Australia, New Zealand, Indonesia, and Singapore where opportunities are endless for a motivated individual.

We are a Company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders.

We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.