Strata Community Assistant

Archers The Strata Professionals; Brisbane; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Annual bonuses

Flexible working

Training programs

Mentoring

Career progression

Team events

Job summary

Archers the Strata Professionals in Brisbane seeks a Strata Community Assistant to join our team. You will work with an experienced group, supporting the Strata Community Manager with daily portfolio tasks and client communications.

You will manage agendas and minutes, handle high volumes of emails and calls, and assist with maintenance quotes, meetings, and filing. Previous strata/property experience is beneficial but not essential, and a positive, proactive attitude is valued.

Qualifications

• Previously worked in a fast-paced office environment.
• High level of computer skills, specifically with Microsoft Suite.
• Strong administrative skills.
• Excellent customer service skills.
• Strong written and verbal communication skills.
• High attention to detail.
• Motivation to learn and succeed.
• Positive attitude and personable.
• Prior experience in either the Strata or Property industries would be beneficial, but not essential.

Responsibilities

• Assist the Strata Community Manager with day-to-day portfolio management.
• Support clients including owners, onsite caretakers or committee members.
• Prepare agendas and minutes via cloud-based platform.
• Handle high volume emails and phone calls.
• Distribute correspondence.
• Attend meetings as required.
• Arrange quotes and work orders for maintenance and compliance.
• High volume electronic filing of records.
• Participate in internal and industry education programs.

Skills

Administrative skills

Time management

Customer service

Communication skills

Attention to detail

Multitasking

Positive attitude

Education

Cert IV (Strata)

SCA A100

Tools

Microsoft Office

Job description

Archers the Strata Professionals - Brisbane QLD

Archers the Strata Professionals are one of the largest and longest running Strata Management companies in Queensland, successfully operating our 6 offices for over 40 years. We offer personalised, proactive, professional advice and services to our clients through successfully adapting to the needs of the industry.

For three consecutive years, Archers has been officially certified as A Great Place to Work. Check out what we do at our website www.abcm.com.au.

About the job:

We are looking for our next Strata Community Assistant to join our Brisbane team. The successful candidate will work with an experienced team and consistently promote the company’s key values - Professionalism, Integrity, Respect and Trust.

• Assisting the Strata Community Manager with the day-to-day management of the portfolio
• Providing support to our clients, which may be owners, onsite caretakers or committee members
• Document preparation prior and post meetings through an electronic cloud-based platform - agendas and minutes
• High volume client interactions - emails and phone calls
• Distribution of correspondence
• Attending meetings, where required
• Arranging quote requests and work orders for maintenance requests and compliance requirements
• High volume electronic filing of records
• Participation in internal and industry education programs

About you:

• Previously worked in a fast-paced office environment
• High level of computer skills, specifically with the Microsoft suite
• Strong administrative skills
• Exceptional time management skills and the ability to multitask
• Excellent customer service skills
• Strong written and verbal communication skills
• High attention to detail
• Motivation to learn and succeed
• Positive attitude and personable
• Prior experience in either the Strata or Property industries would be beneficial, but not essential

In return the role offers:

• A supportive team environment
• A salary package that reflects your experience and abilities
• Annual bonuses and incentives
• Quarterly team building events
• Annual company strategy day and awards
• Internal training program
• Paid Strata education (SCA A100 and Cert IV)
• Access to flexible working arrangements
• Mentoring Program
• Access to career progression

We would love to have you join our Brisbane team.