Strata Community Assistant

Archers the Strata Professionals; Maroochydore; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Supportive team

Competitive salary

Bonuses and incentives

Team building

Strategy day

Internal training

Strata education

Flexible working

Mentoring program

Career progression

Job summary

Archers the Strata Professionals in Maroochydore, QLD, is seeking a dedicated Strata Community Administrator to join our team. You will support the Strata Community Manager with day-to-day portfolio management, client liaison, and documentation through our cloud platform.

Ideal candidates bring fast-paced office experience, strong MS Office skills, and excellent time management. This role offers a supportive environment, opportunities for training, and progression within a long-established

Qualifications

• Fast-paced office experience
• Strong Microsoft Office skills
• Strong administrative skills
• Excellent time management and multitasking
• Excellent customer service skills
• Strong written and verbal communication
• High attention to detail
• Motivation to learn and succeed
• Positive attitude and personable
• Prior experience in either Property or Administrative roles would be beneficial, but not essential

Responsibilities

• Assisting the Strata Community Manager with the day-to-day management of the portfolio
• Providing support to our clients, which may be owners, onsite caretakers or committee members
• Document preparation prior and post meetings through an electronic cloud-based platform - agendas and minutes
• High volume client interactions - emails and phone calls
• Distribution of correspondence
• Attending meetings, where required (mostly in office)
• Arranging quote requests and work orders for maintenance requests and compliance requirements
• High volume electronic filing of records
• Participation in internal and industry education programs

Skills

Customer service

Time management

Multitasking

Written communication

Verbal communication

Attention to detail

Microsoft Office

Administrative skills

Job description

Archers the Strata Professionals – Maroochydore QLD

Archers the Strata Professionals are one of the largest and longest running Strata Management companies in Queensland, successfully operating our 6 offices for over 40 years. We offer personalised, proactive, professional advice and services to our clients through successfully adapting to the needs of the industry.

For three consecutive years, Archers has been officially certified as A Great Place to Work.
Check out what we do at our website www.abcm.com.au.

About the job:

We are looking for our next Strata Community Administrator to join our Maroochydore team. The successful candidate will work with an experienced team and consistently promote the company’s key values – Professionalism, Integrity, Respect and Trust.

You will be responsible for:

• Assisting the Strata Community Manager with the day-to-day management of the portfolio


• Providing support to our clients, which may be owners, onsite caretakers or committee members


• Document preparation prior and post meetings through an electronic cloud-based platform - agendas and minutes


• High volume client interactions - emails and phone calls


• Distribution of correspondence


• Attending meetings, where required (mostly in office)


• Arranging quote requests and work orders for maintenance requests and compliance requirements


• High volume electronic filing of records


• Participation in internal and industry education programs

About you:

You will have the following skills and experience:

• Previously worked in a fast-paced office environment


• High level of computer skills, specifically with the Microsoft suite


• Strong administrative skills


• Exceptional time management skills and the ability to multitask


• Excellent customer service skills


• Strong written and verbal communication skills


• High attention to detail


• Motivation to learn and succeed


• Positive attitude and personable


• Prior experience in either Property or Administrative roles would be beneficial, but not essential

In return the role offers:

• A supportive team environment


• A salary package that reflects your experience and abilities


• Annual bonuses and fortnightly incentives


• Quarterly team building events


• Annual company strategy day and awards


• Internal training program


• Paid Strata education (SCA A100 and Cert IV)


• Access to flexible working arrangements


• Mentoring Program


• Access to career progression

We would love to have you join our Maroochydore team.