Store Team Leader: Coach, KPI-Driven Customer Experience

Adairs Retail Group; Victoria; Sur place; AUD 55 000 - 75 000; Plein temps

Résumé du poste

Adairs is seeking an Assistant Manager to join our Retail team in Australia. You will work closely with the Store Manager to elevate the customer experience and drive overall store performance.

You will lead by example, coach and develop the team, and help with workforce planning and budgets. A passion for fashion, strong KPI focus, and a collaborative spirit are essential. Join a dynamic environment delivering WOW moments and inspiring home styling across Victoria.

Qualifications

• Passionate about delivering the ultimate customer experience.
• Demonstrated KPI achievement and leadership.
• Ability to foster an engaged, motivated team culture.
• Strong coaching, training and development skills.
• Positive attitude; willing to contribute to solutions.
• Team player mindset.

Responsabilités

• Lead by example to delight customers and guide styling.
• Model achievement of personal targets while supporting team KPIs.
• Support Store Manager with coaching, development and training.
• Assist with workforce planning and roster management within budget.
• Analyze reports to identify opportunities to improve customer experience.

Connaissances

Customer experience

Leadership

Team development

Coaching

Positive attitude

Team player

Description du poste

Adairs is seeking an Assistant Manager to join our Retail team in Australia. You will work closely with the Store Manager to elevate the customer experience and drive overall store performance.

You will lead by example, coach and develop the team, and help with workforce planning and budgets. A passion for fashion, strong KPI focus, and a collaborative spirit are essential. Join a dynamic environment delivering WOW moments and inspiring home styling across Victoria.