Retail Assistant Manager: Lead Team & Elevate Experience

Adairs Retail Group; City Of Busselton; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Team member discounts

Paid Parental Leave

Adairs Academy

Incentive programs

Employee Assistance Program

Recognition for performance

Time in lieu

Job summary

Adairs Retail Group in Western Australia is seeking an Assistant Manager to lead a store team and elevate the customer journey, weaving home styling into every interaction. You will drive KPI results, coach a high-performing team and work closely with the Store Manager to plan rosters and develop staff.

This role offers an opportunity to contribute to transformational projects, invest in your career, and help deliver inspirational home experiences for customers across our WA stores.

Qualifications

• Passion for delivering exceptional customer experiences.
• Proven ability to lead and achieve KPIs.
• Ability to foster an engaged, motivated team culture.
• Skilled in coaching, training and developing staff.
• Positive attitude and solution-oriented outlook.
• Collaborative, team-focused mindset.

Responsibilities

• Lead by example to delight customers and showcase home styling.
• Drive store performance with coaching, scheduling and KPI focus.
• Support Store Manager with coaching, development and rostering.
• Analyze reports to identify opportunities to improve customer experience.
• Promote a positive, productive workplace culture within the team.

Skills

Customer experience

Leadership

Team culture

Coaching

Training

Team player

Job description

Adairs Retail Group in Western Australia is seeking an Assistant Manager to lead a store team and elevate the customer journey, weaving home styling into every interaction. You will drive KPI results, coach a high-performing team and work closely with the Store Manager to plan rosters and develop staff.

This role offers an opportunity to contribute to transformational projects, invest in your career, and help deliver inspirational home experiences for customers across our WA stores.