Store Manager: Lead Service & Team Growth

Reddy Express; Douglas Shire; On-site; AUD 85,000 - 110,000; Full time

Job summary

Reddy Express Port Douglas is seeking a Site Manager to oversee daily store operations and lead a team to deliver exceptional customer service. The role covers rostering, stock management, reporting, and strict adherence to health and safety policies.

You will train and develop staff, drive performance, and maintain high standards of presentation and operations in a fast-paced retail environment in Port Douglas.

Qualifications

• Experience leading in retail or hospitality settings.
• Strong communication and customer service skills.
• Ability to train and develop team members.
• Ability to adapt to change and work as part of a team.
• Attention to detail and safety compliance.

Responsibilities

• Oversee day-to-day store operations.
• Deliver outstanding customer service.
• Lead and develop the store team through training and coaching.
• Prepare and manage rostering to meet business needs.
• control stock levels and stock management processes.
• prepare reports and ensure health and safety policies are followed.

Skills

Leadership

Communication

Customer service

Training

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express Port Douglas is seeking a Site Manager to oversee daily store operations and lead a team to deliver exceptional customer service. The role covers rostering, stock management, reporting, and strict adherence to health and safety policies.

You will train and develop staff, drive performance, and maintain high standards of presentation and operations in a fast-paced retail environment in Port Douglas.