Retail Assistant Manager — Lead & Develop Team

Reddy Express; Cairns Regional; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

Reddy Express in Cairns is seeking an Assistant Manager to support the day-to-day operations of the store and lead a small team focused on delivering great customer service.

You will assist with rostering, stock management, and reporting, while promoting training and development to raise service standards and performance.

This role requires Australian working rights and a hands-on approach to safety, teamwork, and operational efficiency in a fast-paced retail environment.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication and customer service skills.
• Ability to train and develop team members.
• Ability to adapt to change and work under pressure.
• Strong attention to detail and teamwork.

Responsibilities

• Assist with day-to-day store operations.
• Provide excellent customer service and resolve issues.
• Roster and supervise staff.
• Manage stock and reporting.
• Uphold health and safety policies and procedures.

Skills

Leadership

Communication

Customer service

Training

Teamwork

Adaptability

Attention to detail

Job description

Reddy Express in Cairns is seeking an Assistant Manager to support the day-to-day operations of the store and lead a small team focused on delivering great customer service.

You will assist with rostering, stock management, and reporting, while promoting training and development to raise service standards and performance.

This role requires Australian working rights and a hands-on approach to safety, teamwork, and operational efficiency in a fast-paced retail environment.