Retail Operations Lead - Team Training & Service

Reddy Express; Paraburdoo; On-site; AUD 52,000 - 66,000; Full time

Job summary

Reddy Express is seeking an Assistant Manager to support daily store operations and lead a team in a fast-paced retail environment in Australia. You will help deliver outstanding customer service, oversee staff development, and ensure adherence to health and safety procedures.

The role focuses on coaching team members, rostering, stock management, and reporting to maintain high store standards and operational efficiency.

Qualifications

• Retail/hospitality leadership experience (preferred).
• Strong communication and interpersonal skills.
• Customer service-oriented with training capabilities.
• Ability to train, develop and coach team members.
• Attention to detail and teamwork-driven mindset.

Responsibilities

• Assist with day-to-day store operations, ensuring smooth service flow.
• Provide customer service excellence and handle inquiries efficiently.
• Assist with rostering and staff development for optimal coverage.
• Manage stock, inventory reporting and adherence to health and safety policies.

Skills

Leadership

Communication

Customer Service

Training

Teamwork

Job description

Reddy Express is seeking an Assistant Manager to support daily store operations and lead a team in a fast-paced retail environment in Australia. You will help deliver outstanding customer service, oversee staff development, and ensure adherence to health and safety procedures.

The role focuses on coaching team members, rostering, stock management, and reporting to maintain high store standards and operational efficiency.