Store Manager - Elizabeth St

LVMH; Sydney; Presencial; AUD 120 000 - 180 000; Tempo integral

Resumo da oferta

FENDI Sydney at Elizabeth St is seeking a Store Manager to lead the boutique, drive luxury client experiences, and elevate commercial performance. You will report to the General Manager and mentor a high-performing team, ensuring exemplary service and operational excellence.

The role requires deep product knowledge, strong clienteling, and a proven track record in luxury retail sales. You will build enduring relationships and deliver strategic initiatives to surpass business objectives.

Qualificações

• Proven luxury retail sales experience with a refined clienteling approach.
• Exceptional commercial acumen and ability to grow business opportunities.
• Strong leadership with experience managing and developing a team.
• Ambitious, agile mindset and commitment to excellence.

Responsabilidades

• Delivering an unparalleled client experience across the client journey.
• Cultivating enduring client relationships through personalized engagement.
• Driving operational distinction with high standards of excellence.
• Strategic team leadership, mentoring and empowering the boutique team.
• Data-driven business acumen with regular performance analysis.
• Maintaining profound product expertise and product knowledge.
• Providing insightful reports to inform strategic decisions.

Conhecimentos

Luxury retail sales

Clienteling

People leadership

Commercial acumen

Agile mindset

Descrição da oferta de emprego

FENDI, the iconic Roman luxury house, is synonymous with exquisite craftsmanship, timeless elegance, and audacious creativity.

The Opportunity

As the Store Manager, you are entrusted with a pivotal role in steering both the commercial triumph and team development of your distinguished boutique.

Job responsibilities

Reporting directly to the General Manager and based out of our Elizabeth St location, your responsibilities will encompass:

• Delivering an unparalleled client experience: Embodying the quintessential FENDI DNA at every touchpoint of the client journey.
• Cultivating enduring client relationships: Continuously fostering and nurturing a loyal clientele through personalized engagement.
• Driving operational distinction: Proactively ensuring and upholding the highest standards of operational excellence.
• Strategic team leadership: Collaborating closely with your Leader and key stakeholders to continuously mentor, develop, and empower your team.
• Data-driven business acumen: Regularly conducting in-depth analysis of business performance, subsequently devising and implementing strategic initiatives to consistently achieve and surpass business objectives.
• Maintaining profound product expertise: Possessing and communicating an exceptional level of knowledge regarding FENDI's product offerings.
• Comprehensive reporting and analysis: Providing insightful reports and analysis to inform strategic decision-making.

Profile

• Appreciation for Luxury: Meticulous eye for detail, extensive clienteling experience, profound knowledge of materials, and an inherent appreciation for artisanal craftsmanship.
• Proven retail sales expertise: A robust background in luxury retail sales.
• Exceptional commercial acumen: Demonstrating strong business insight and proven capabilities in developing and expanding business opportunities.
• Demonstrated leadership: Extensive experience in effective people management and team leadership.
• Agile and adaptive mindset: Possessing agility, adaptability, and an unwavering commitment to unlocking both personal and team potential.

Additional information

Why Join FENDI?

This is an exceptional opportunity to contribute to the success of an iconic luxury brand. We offer a competitive compensation package, comprehensive training and development programs, and a dynamic work environment where your passion for luxury fashion can flourish.

The FendiMaison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendiboutique – a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style. Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear. In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.