Luxury Store Manager: Client Experience & Growth

Fendi Italia Srl; Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

FENDI is seeking a Store Manager for our Elizabeth St boutique in Sydney to steer commercial success and team development. You will lead the client journey, uphold luxury standards, and partner with the General Manager to drive performance.

The role requires exceptional product knowledge, strong leadership, and a data-driven approach to sales and operations. You will mentor your team, foster enduring client relationships, and ensure superior service in a fast-paced luxury environment.

Qualifications

• Experience in luxury fashion retail.
• Proven sales track record.
• Strong clienteling skills.

Responsibilities

• Deliver an unparalleled client experience and embody FENDI DNA at every touchpoint.
• Cultivate enduring client relationships through personalized engagement.
• Drive operational distinction and uphold high standards.
• Strategic team leadership and mentoring in collaboration with leaders.
• Data-driven analysis of business performance and strategic initiatives.

Skills

Luxury retail

Clienteling

People leadership

Data analysis

Product knowledge

Job description

FENDI is seeking a Store Manager for our Elizabeth St boutique in Sydney to steer commercial success and team development. You will lead the client journey, uphold luxury standards, and partner with the General Manager to drive performance.

The role requires exceptional product knowledge, strong leadership, and a data-driven approach to sales and operations. You will mentor your team, foster enduring client relationships, and ensure superior service in a fast-paced luxury environment.