Luxury Store Manager — Lead Elite Team & Client Experience

LVMH; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

FENDI Sydney at Elizabeth St is seeking a Store Manager to lead the boutique, drive luxury client experiences, and elevate commercial performance. You will report to the General Manager and mentor a high-performing team, ensuring exemplary service and operational excellence.

The role requires deep product knowledge, strong clienteling, and a proven track record in luxury retail sales. You will build enduring relationships and deliver strategic initiatives to surpass business objectives.

Qualifications

• Proven luxury retail sales experience with a refined clienteling approach.
• Exceptional commercial acumen and ability to grow business opportunities.
• Strong leadership with experience managing and developing a team.
• Ambitious, agile mindset and commitment to excellence.

Responsibilities

• Delivering an unparalleled client experience across the client journey.
• Cultivating enduring client relationships through personalized engagement.
• Driving operational distinction with high standards of excellence.
• Strategic team leadership, mentoring and empowering the boutique team.
• Data-driven business acumen with regular performance analysis.
• Maintaining profound product expertise and product knowledge.
• Providing insightful reports to inform strategic decisions.

Skills

Luxury retail sales

Clienteling

People leadership

Commercial acumen

Agile mindset

Job description

FENDI Sydney at Elizabeth St is seeking a Store Manager to lead the boutique, drive luxury client experiences, and elevate commercial performance. You will report to the General Manager and mentor a high-performing team, ensuring exemplary service and operational excellence.

The role requires deep product knowledge, strong clienteling, and a proven track record in luxury retail sales. You will build enduring relationships and deliver strategic initiatives to surpass business objectives.