FENDI - Senior Client Advisor - CHADSTONE

Fendi; City of Melbourne; Presencial; AUD 65.000 - 90.000; Jornada completa

Descripción de la vacante

FENDI in Melbourne is seeking a Senior Client Advisor who embodies the brand's luxury ethos and delivers an unparalleled client experience alongside the Store Manager. In this role you will lead elevated service, drive sales through expert product storytelling, manage client relationships via CRM and events, and uphold pristine store presentation and stock control.

A collaborative team player with language skills is preferred, offering opportunities for growth in a globally renowned fashion

Formación

• A results-oriented sales professional with a client-first mindset.
• A positive and supportive team member who thrives in a collaborative environment.
• An agile and enthusiastic individual with a proactive approach to learning.
• Fluency in multiple languages is highly advantageous for connecting with a diverse clientele.

Responsabilidades

• Elevated Client Experience: Immerse clients in the world of FENDI, providing expert guidance and personalized service that reflects the brand's DNA at every touchpoint.
• Sales Excellence: Drive sales performance by showcasing the breadth of the FENDI collection, engaging in upselling and cross-selling strategies to exceed targets and KPIs.
• Client Relationship Management: Cultivate and expand the FENDI community through CRM activities, exclusive events, and targeted marketing initiatives.
• Brand Presentation: Uphold the highest standards of visual merchandising and store presentation, ensuring a captivating and luxurious environment.
• Operational Excellence: Maintain stock management practices and adhere to security compliance protocols.

Conocimientos

Customer-Centric Sales

Collaborative

Adaptable and Driven

Multilingual

Descripción del empleo

FENDI, the iconic Roman luxury house, is synonymous with exquisite craftsmanship, timeless elegance, and audacious creativity. As a FENDI Senior Client Advisor, you will embody these values, representing the brand's rich heritage and contemporary vision while delivering an unparalleled client experience.

The Opportunity

We are seeking a passionate and experienced Client Advisor who is ready to step up into a Senior Client Advisor role, working alongside the Store Manager.

Job responsibilities

AsSenior Client Advisor,you are responsible for the following:

• Elevated Client Experience:Immerse clients in the world of FENDI, providing expert guidance and personalized service that reflects the brand's DNA at every touchpoint.
• Sales Excellence:Drive sales performance by expertly showcasing the breadth of the FENDI collection, engaging in upselling and cross-selling strategies to exceed targets and KPIs.
• Client Relationship Management:Cultivate and expand the FENDI community through strategic CRM activities, exclusive events, and targeted marketing initiatives.
• Brand Presentation:Uphold the highest standards of visual merchandising and store presentation, ensuring a captivating and luxurious environment that aligns with FENDI's aesthetic.
• Operational Excellence:Maintain meticulous stock management practices and adhere to all security compliance protocols.

Profile

• Customer-Centric Sales Professional: A results-oriented individual with a demonstrated track record of achieving sales goals while providing exceptional customer service.
• Collaborative Team Player: A positive and supportive team member who thrives in a collaborative environment.
• Adaptable and Driven: An agile and enthusiastic individual with a proactive approach to learning and a strong desire for continuous professional development.
• Language Skills: Fluency in multiple languages is highly advantageous, enabling you to connect with a diverse clientele.

Why Join FENDI?

This is an exceptional opportunity to contribute to the success of an iconic luxury brand. We offer a competitive compensation package, comprehensive training and development programs, and a dynamic work environment where your passion for luxury fashion can flourish.