Store Manager - Elizabeth St

Fendi; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

FENDI, the iconic Roman luxury house, seeks a Store Manager for its Elizabeth St boutique in Sydney. You will steer commercial success and develop a high-performing team while delivering an exceptional luxury client experience.

Lead with strong product knowledge, cultivate loyal clients, and drive operational excellence. You will partner with leadership to mentor staff and implement data-driven strategies that elevate business performance and client satisfaction.

Qualifications

• Proven luxury retail sales experience.
• Strong clienteling and relationship-building skills.
• Excellent commercial sense and ability to grow business.
• Experience in people management and leadership.
• Agile and adaptable mindset with a passion for luxury fashion.

Responsibilities

• Deliver an unparalleled client experience, embodying FENDI DNA at every client touchpoint.
• Cultivate enduring client relationships through personalized engagement and loyalty building.
• Drive operational distinction by upholding the highest standards of store operations.
• Lead and mentor the team in collaboration with leadership to develop talent.
• Conduct data-driven analyses of business performance and implement strategic initiatives.
• Maintain profound product knowledge and communicate offerings effectively.
• Provide insightful reporting and analysis to inform strategic decisions.

Skills

Luxury retail sales

Team leadership

Clienteling

Commercial acumen

Product knowledge

Job description

FENDI

FENDI, the iconic Roman luxury house, is synonymous with exquisite craftsmanship, timeless elegance, and audacious creativity.

Position

FENDI

FENDI, the iconic Roman luxury house, is synonymous with exquisite craftsmanship, timeless elegance, and audacious creativity.

The Opportunity

As the Store Manager, you are entrusted with a pivotal role in steering both the commercial triumph and team development of your distinguished boutique.

Job Responsibilities

Reporting directly to the General Manager and based out of our Elizabeth St location, your responsibilities will encompass:

• Delivering an unparalleled client experience: Embodying the quintessential FENDI DNA at every touchpoint of the client journey.
• Cultivating enduring client relationships: Continuously fostering and nurturing a loyal clientele through personalized engagement.
• Driving operational distinction: Proactively ensuring and upholding the highest standards of operational excellence.
• Strategic team leadership: Collaborating closely with your Leader and key stakeholders to continuously mentor, develop, and empower your team.
• Data-driven business acumen: Regularly conducting in-depth analysis of business performance, subsequently devising and implementing strategic initiatives to consistently achieve and surpass business objectives.
• Maintaining profound product expertise: Possessing and communicating an exceptional level of knowledge regarding FENDI's product offerings.
• Comprehensive reporting and analysis: Providing insightful reports and analysis to inform strategic decision-making.

Profile

Key Requirements & Competencies

• Appreciation for Luxury: Meticulous eye for detail, extensive clienteling experience, profound knowledge of materials, and an inherent appreciation for artisanal craftsmanship.
• Proven retail sales expertise: A robust background in luxury retail sales.
• Exceptional commercial acumen: Demonstrating strong business insight and proven capabilities in developing and expanding business opportunities.
• Demonstrated leadership: Extensive experience in effective people management and team leadership.
• Agile and adaptive mindset: Possessing agility, adaptability, and an unwavering commitment to unlocking both personal and team potential.

Additional Information

Why Join FENDI?

This is an exceptional opportunity to contribute to the success of an iconic luxury brand. We offer a competitive compensation package, comprehensive training and development programs, and a dynamic work environment where your passion for luxury fashion can flourish.