Luxury Store Manager: Client Experience Leader

Fendi; Sydney; Presencial; AUD 90 000 - 130 000; Tempo integral

Resumo da oferta

FENDI, the iconic Roman luxury house, seeks a Store Manager for its Elizabeth St boutique in Sydney. You will steer commercial success and develop a high-performing team while delivering an exceptional luxury client experience.

Lead with strong product knowledge, cultivate loyal clients, and drive operational excellence. You will partner with leadership to mentor staff and implement data-driven strategies that elevate business performance and client satisfaction.

Qualificações

• Proven luxury retail sales experience.
• Strong clienteling and relationship-building skills.
• Excellent commercial sense and ability to grow business.
• Experience in people management and leadership.
• Agile and adaptable mindset with a passion for luxury fashion.

Responsabilidades

• Deliver an unparalleled client experience, embodying FENDI DNA at every client touchpoint.
• Cultivate enduring client relationships through personalized engagement and loyalty building.
• Drive operational distinction by upholding the highest standards of store operations.
• Lead and mentor the team in collaboration with leadership to develop talent.
• Conduct data-driven analyses of business performance and implement strategic initiatives.
• Maintain profound product knowledge and communicate offerings effectively.
• Provide insightful reporting and analysis to inform strategic decisions.

Conhecimentos

Luxury retail sales

Team leadership

Clienteling

Commercial acumen

Product knowledge

Descrição da oferta de emprego

FENDI, the iconic Roman luxury house, seeks a Store Manager for its Elizabeth St boutique in Sydney. You will steer commercial success and develop a high-performing team while delivering an exceptional luxury client experience.

Lead with strong product knowledge, cultivate loyal clients, and drive operational excellence. You will partner with leadership to mentor staff and implement data-driven strategies that elevate business performance and client satisfaction.