Store Manager - Elizabeth St

Fendi Italia Srl; Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

FENDI is seeking a Store Manager for our Elizabeth St boutique in Sydney to steer commercial success and team development. You will lead the client journey, uphold luxury standards, and partner with the General Manager to drive performance.

The role requires exceptional product knowledge, strong leadership, and a data-driven approach to sales and operations. You will mentor your team, foster enduring client relationships, and ensure superior service in a fast-paced luxury environment.

Qualifications

• Experience in luxury fashion retail.
• Proven sales track record.
• Strong clienteling skills.

Responsibilities

• Deliver an unparalleled client experience and embody FENDI DNA at every touchpoint.
• Cultivate enduring client relationships through personalized engagement.
• Drive operational distinction and uphold high standards.
• Strategic team leadership and mentoring in collaboration with leaders.
• Data-driven analysis of business performance and strategic initiatives.

Skills

Luxury retail

Clienteling

People leadership

Data analysis

Product knowledge

Job description

FENDI, the iconic Roman luxury house, is synonymous with exquisite craftsmanship, timeless elegance, and audacious creativity.

The Opportunity

As the Store Manager, you are entrusted with a pivotal role in steering both the commercial triumph and team development of your distinguished boutique.

Job responsibilities:

Reporting directly to the General Manager and based out of our Elizabeth St location, your responsibilities will encompass:

Delivering an unparalleled client experience: Embodying the quintessential FENDI DNA at every touchpoint of the client journey.

Cultivating enduring client relationships: Continuously fostering and nurturing a loyal clientele through personalized engagement.

Driving operational distinction: Proactively ensuring and upholding the highest standards of operational excellence.

Strategic team leadership: Collaborating closely with your Leader and key stakeholders to continuously mentor, develop, and empower your team.

Data-driven business acumen: Regularly conducting in-depth analysis of business performance, subsequently devising and implementing strategic initiatives to consistently achieve and surpass business objectives.

Maintaining profound product expertise: Possessing and communicating an exceptional level of knowledge regarding FENDI's product offerings.

Comprehensive reporting and analysis: Providing insightful reports and analysis to inform strategic decision-making.

Profile:

Appreciation for Luxury: Meticulous eye for detail, extensive clienteling experience, profound knowledge of materials, and an inherent appreciation for artisanal craftsmanship.

Proven retail sales expertise: A robust background in luxury retail sales.

Exceptional commercial acumen: Demonstrating strong business insight and proven capabilities in developing and expanding business opportunities.

Demonstrated leadership: Extensive experience in effective people management and team leadership.

Agile and adaptive mindset: Possessing agility, adaptability, and an unwavering commitment to unlocking both personal and team potential.

Additional information:

Why Join FENDI?

This is an exceptional opportunity to contribute to the success of an iconic luxury brand. We offer a competitive compensation package, comprehensive training and development programs, and a dynamic work environment where your passion for luxury fashion can flourish.