Store Experience & Team Growth Leader

endeavour group careers; Mornington; Sur place; AUD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Discount card for Dan Murphy’s & Ende?

Woolworths/BIG W discounts

Wellbeing support program

Career growth within Endeavour Group

Résumé du poste

Dan Murphy's Mornington East is seeking a Customer Experience Manager who will lead a team to create tailored in-store experiences and inspiring merchandising. You’ll drive customer loyalty, contribute to revenue growth, and champion a culture of education and career growth for your team.

The role emphasizes coaching, community understanding, and a forward-thinking approach in a fast-paced retail environment. An inclusive leader who motivates others will thrive here.

Qualifications

• Proven ability to lead a team in a fast-paced retail environment.
• Strong focus on delivering exceptional customer experiences.
• Experience in coaching and mentoring store teams.

Responsabilités

• Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth.
• Encourage team to invest in education and dream big about their career.
• Lead in-store tasks, delivering regular coaching and mentoring to store team to inspire continuous improvement.
• Create an inclusive environment where diversity strengthens culture.
• Build a culture understanding the community and using customer feedback in decision making.

Connaissances

People leadership

Customer service

Team development

Adaptability

Description du poste

Dan Murphy's Mornington East is seeking a Customer Experience Manager who will lead a team to create tailored in-store experiences and inspiring merchandising. You’ll drive customer loyalty, contribute to revenue growth, and champion a culture of education and career growth for your team.

The role emphasizes coaching, community understanding, and a forward-thinking approach in a fast-paced retail environment. An inclusive leader who motivates others will thrive here.