Store Experience & People Leader

Foot Locker; New South Wales; Presencial; AUD 70 000 - 90 000; Tempo integral

Resumo da oferta

Foot Locker Australia in New South Wales seeks a Store Manager to lead the team, oversee store operations, training, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties to drive sales and maximize profit while delivering a great in-store Customer Experience.

You will coach and motivate staff, ensure product knowledge, collaborate with colleagues, and maintain high ethical standards while working flexible nights, weekends, and

Qualificações

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results through enthusiasm for interacting with customers and athletic products.
• Resourceful and versatile in responding to changing omni-channel retail demands.
• Initiates completion of tasks without supervision.

Responsabilidades

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Conhecimentos

Leadership

Customer service

Sales

Team motivation

Communication

Ferramentas

POS systems

Descrição da oferta de emprego

Foot Locker Australia in New South Wales seeks a Store Manager to lead the team, oversee store operations, training, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties to drive sales and maximize profit while delivering a great in-store Customer Experience.

You will coach and motivate staff, ensure product knowledge, collaborate with colleagues, and maintain high ethical standards while working flexible nights, weekends, and