Store Experience Leader

Foot Locker; Cairns Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

Foot Locker in Cairns, Australia seeks a store leadership candidate to guide the team in delivering outstanding in-store customer experience. You will cover store operations, training, employee management, visual merchandising, and asset protection.

In the absence of the Store Manager, you will take on managerial duties to drive sales and maximize store profit. You will coach, motivate, and develop staff, ensuring knowledgeable service and strong product awareness to meet expectations across

Qualifications

• Demonstrated leadership ability with experience in a customer-facing sales setting.
• Confident in engaging customers to deliver an elevated experience.
• Motivated to achieve results through customer interaction and product knowledge.
• Responsive to changing demands in a fast-paced omni-channel retail environment.
• Ability to complete tasks independently with minimal supervision.
• Strong analytical skills and integrity.

Responsibilities

• Coaching and motivating the team to drive sales and exceptional service.
• Ensure high customer satisfaction through product knowledge and teamwork.
• Deliver sales, customer experience, merchandising, visual, and operational goals.
• Serve as a liaison between customers, sales associates, and store leadership.
• Learn and share product trends to meet customer needs.
• Maintain up-to-date product knowledge and awareness of trends.
• Contribute to a positive, inclusive work environment.

Skills

Leadership

Customer service

Sales driving

Team management

Product knowledge

Omni-channel retail

Flexibility

Job description

Foot Locker in Cairns, Australia seeks a store leadership candidate to guide the team in delivering outstanding in-store customer experience. You will cover store operations, training, employee management, visual merchandising, and asset protection.

In the absence of the Store Manager, you will take on managerial duties to drive sales and maximize store profit. You will coach, motivate, and develop staff, ensuring knowledgeable service and strong product awareness to meet expectations across