Store Experience Lead | Coaching, Sales & Operations

Foot Locker; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Foot Locker in Sydney is seeking a proactive Store Manager to lead the team in delivering outstanding in-store Customer Experience, coaching staff, managing store operations, training, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties to drive sales and maximize profits for the store.

You will foster a positive, inclusive environment, ensure product knowledge, and partner with sales associates and leadership to meet targets and

Qualifications

• Demonstrated leadership in a customer-facing role
• Ability to coach and motivate a team for sales excellence
• Knowledge of omni-channel retail concepts and customer experience

Responsibilities

• Coaching and motivating the team to drive sales and deliver exceptional service
• Maintaining high product knowledge and collaborating with colleagues to provide excellent sales service
• Meeting sales, customer experience, merchandising, and operational standards
• Acting as a liaison between customers, sales associates and store leadership
• Learning and sharing product trends to meet customer needs
• Keeping up-to-date with product knowledge and trends
• Contributing to a positive and inclusive work environment

Skills

Leadership

Customer service

Sales skills

Communication

Team coaching

Adaptability

Integrity

Time management

Problem solving

Job description

Foot Locker in Sydney is seeking a proactive Store Manager to lead the team in delivering outstanding in-store Customer Experience, coaching staff, managing store operations, training, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties to drive sales and maximize profits for the store.

You will foster a positive, inclusive environment, ensure product knowledge, and partner with sales associates and leadership to meet targets and