Store Customer Service Leader - Hands-On Manager + 10% Discount

Drakes Supermarkets; Biloela; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Staff discount for you and family

Corporate benefits program

Vehicle leasing opportunities

Onboarding and career progression

Job summary

Drakes Supermarkets in Biloela, Central Queensland, is seeking a motivated leader to join our Customer Service team and help drive exceptional in-store service. This permanent role is based at our Biloela store and comes with full on-the-job training and support.

Reporting to the Customer Service Manager, you will manage a small team, create rosters, generate orders, complete stock takes and contribute to merchandising and health and safety standards in a fast-paced environment.

Qualifications

• Customer service experience is desirable, but not essential.
• Ability to supervise team members and lead by example.
• Strong communication skills and a hands-on leadership approach.

Responsibilities

• Manage a small Customer Service team and oversee daily operations.
• Create rosters, generate orders and monitor stock takes.
• Contribute to merchandising, health and safety, and customer satisfaction.

Skills

Customer service

Team supervision

Hands-on

Communication

Merchandising

WH&S

Job description

Drakes Supermarkets in Biloela, Central Queensland, is seeking a motivated leader to join our Customer Service team and help drive exceptional in-store service. This permanent role is based at our Biloela store and comes with full on-the-job training and support.

Reporting to the Customer Service Manager, you will manage a small team, create rosters, generate orders, complete stock takes and contribute to merchandising and health and safety standards in a fast-paced environment.