Store Manager - Hands-On Leader in Grocery Retail

Drake Supermarkets Pty Ltd; Queensland; On-site; AUD 90,000 - 110,000; Full time

Job summary

Drakes Supermarkets in Queensland is seeking an experienced store leader to drive operations in a competitive retail environment. You will lead an enthusiastic team, manage stock, rostering and merchandising, and focus on delivering exceptional customer service and store profitability.

This role offers a hands-on leadership opportunity within a family-owned company known for growth and local market tailoring. Demonstrated ability to coach staff and optimise store performance is essential.

Qualifications

• Significant grocery and fresh food retail knowledge.
• Experience in leading and managing team members.
• Ordering and cost control expertise.
• An excellent understanding of gross profit calculations.
• Accurate staff rostering.
• Passion and enthusiasm, with a very "hands on" approach.
• Unparalleled commitment to customer service.
• Ability to coach, train and performance manage staff.
• Commitment to work health and safety standards.

Responsibilities

• Lead and develop a high-performing store team.
• Oversee ordering, stock control and merchandising to meet local demand.
• Manage rostering and labour costs to optimise store profitability.
• Drive gross profit through pricing, promotions and loss prevention.
• Deliver exceptional customer service and store presentation.
• Coach staff and provide training to improve performance and engagement.

Skills

Grocery knowledge

Team leadership

Staff rostering

Cost control

Gross profit understanding

Merchandising

Customer service

Coaching and training

Work health and safety

Job description

Drakes Supermarkets in Queensland is seeking an experienced store leader to drive operations in a competitive retail environment. You will lead an enthusiastic team, manage stock, rostering and merchandising, and focus on delivering exceptional customer service and store profitability.

This role offers a hands-on leadership opportunity within a family-owned company known for growth and local market tailoring. Demonstrated ability to coach staff and optimise store performance is essential.