Store Assistant - St Marys

Australian Red Cross; Sydney; On-site; AUD 33,000 - 47,000; Part time

Benefits offered by this job

Salary packaging benefits

Free flu vaccinations

Headspace wellbeing app

EAP services

Employee discounts

Ongoing learning & development

Job summary

Australian Red Cross is seeking a casual Store Assistant for our St Marys location. You will welcome customers, support daily store operations, and lead volunteers to maintain a warm, welcoming environment. The role focuses on customer service, donations handling, and merchandising standards.

Work hours are flexible with weekend requirements; pay starts from AUD 28.89 per hour plus casual loading and superannuation. This position is covered by the General Retail Industry Award 2020, Level 3.

Qualifications

• Experience in retail, sales, or customer-facing service roles.
• Strong communication and interpersonal skills.
• Friendly, customer-focused approach and genuine interest in helping others.
• Good presentation and visual merchandising skills.
• Awareness of fashion trends and brands.
• Reliability, punctuality, and ability to work as part of a team.
• Knowledge of WHS guidelines and hazards.

Responsibilities

• Welcome customers, lead volunteers, and help create a warm, inclusive environment.
• Deliver excellent customer service and assist with donations.
• Maintain visual merchandising standards in-store.
• Work with Store Manager and lead volunteers to keep the store safe and ready for trade.

Skills

Retail experience

Customer service

Communication skills

Team player

Visual merchandising

Fashion awareness

Reliability

WHS knowledge

Job description

• Casual position based in our St Marys location
• Flexible availability required; Weekend work essential

About us

Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia, especially those affected by bushfire, flood and other disasters.

Every in-store purchase supportsour Australian Red Crossteams to help people as they overcome hardship, crisis and disaster here at home and across the Asia Pacific.

About the role

Bring your enthusiasm for helping people to one of Australia's most trusted organisations. As a Store Assistant, you'll be the friendly face that welcomes customers, leads volunteers, and helps create a warm, inclusive environment in your local Red Cross Store.

In this hands-on role, you'll support the day-to-day running of the store by delivering excellent customer service, maintaining visual merchandising standards, and assisting with donations. You'll work closely with the Store Manager and lead volunteers to ensure the store is safe, organised, and ready for trade each day.

What you will bring

• Experience in retail, sales, or customer-facing service roles
• Strong communication and interpersonal skills
• A friendly, customer-focused approach and genuine interest in helping others
• Good presentation and visual merchandising skills
• Awareness of fashion trends and brands
• Reliability, punctuality, and the ability to work effectively as part of a team
• Knowledge of WHS guidelines and hazards

Benefits that act for you, while you act for humanity

Financial wellbeing: Access salary packaging benefits via Maxxia, up to $15,900 for living expenses and $2,650 for meals and entertainment, helping maximise your take-home pay. (That's up to $18,550 accessible pre-tax!)

Health & Wellbeing: Free flu vaccinations, access to the Headspace wellbeing app, and EAP Services via Converge International. Employee discounts available for: First Aid and Mental Health Courses, fitness memberships with Fitness Passport, and health services with Bupa and Medibank.

Career development: Ongoing learning, training, and professional development opportunities

Further information

This role is covered by the General Retail Industry Award 2020, Level 3. Pay from $28.89 / hour + casual loading + superannuation, with access to salary packaging.

Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.