Assistant Store Manager - Fortitude Valley

Australian Red Cross; Brisbane; Sur place; AUD 33 000 - 48 000; Temps partiel

Avantages offerts par ce poste

Salary packaging benefits

Free flu vaccinations

Employee discounts

Career development opportunities

Résumé du poste

Australian Red Cross Fortitude Valley store is hiring an Assistant Store Manager. You will support daily operations, lead from the floor, coach volunteers, and focus on delivering exceptional customer service while driving sales.

The role is casual, based in Fortitude Valley, with around 90% customer-facing work and flexible weekend availability. You will help maintain store presentation and foster a high-performing team in a trusted humanitarian setting.

Qualifications

• Experience supervising a retail store, ideally fashion or recycled goods.
• Strong sales and customer service skills.
• Ability to build inclusive, high performing teams.
• Awareness of current fashion trends and brands.
• Visual merchandising and presentation skills.
• Reliability, punctuality, and flexibility to work varied shifts.
• A positive, solutions focused attitude and high initiative.

Responsabilités

• Lead on-floor customer engagement and coaching of volunteers.
• Support Store Manager in daily operations and leadership coverage.
• Drive sales and deliver outstanding customer service.
• Maintain a clean, attractive store presentation and visual standards.
• Foster a motivated and high-performing volunteer team.

Connaissances

Retail supervision

Sales & service

Team leadership

Visual merchandising

Flexibility

Fashion trends awareness

Description du poste

Assistant Store Manager - Fortitude Valley

Australian Red Cross - Fortitude Valley QLD

• Casual role based in our Fortitude Valley location
• Flexible availability required; Weekend work essential

About us

Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia, especially those affected by bushfire, flood and other disasters.

Every in-store purchase supportsour Australian Red Crossteams to help people as they overcome hardship, crisis and disaster here at home and across the Asia Pacific.

About the role

Bring your passion for people, retail, and community impact to one of Australia's most trusted organisations. As our Assistant Store Manager, you'll play a key role in driving the success of a Red Cross Store while helping create a warm, inclusive space for customers, volunteers, and the local community.

The Assistant Store Manager supports the Store Manager in all aspects of daily operations and confidently steps into leadership when they're away. You'll lead from the floor, spending around 90% of your time engaging with customers, coaching volunteers, and ensuring the store looks exceptional. Your focus: drive sales, deliver outstanding customer service, and build a motivated, high performing volunteer team.

What you will bring

• Experience supervising a retail store, ideally fashion or recycled goods
• Strong sales and customer service skills
• Ability to build inclusive, high performing teams
• Awareness of current fashion trends and brands
• Visual merchandising and presentation skills
• Reliability, punctuality, and flexibility to work varied shifts
• A positive, solutions focused attitude and high initiative

Benefits that act for you, while you act for humanity

Financial wellbeing: Access salary packaging benefits via Maxxia, up to $15,900 for living expenses and $2,650 for meals and entertainment, helping maximise your take-home pay. (That's up to $18,550 accessible pre-tax!)

Health & Wellbeing: Free flu vaccinations, access to the Headspace wellbeing app, and EAP Services via Converge International. Employee discounts available for: First Aid and Mental Health Courses, fitness memberships with Fitness Passport, and health services with Bupa and Medibank.

Career development: Ongoing learning, training, and professional development opportunities

Further information

This role is covered by the General Retail Industry Award 2020, Level 4. Pay from $29.45 / hour + casual loading + superannuation, with access to salary packaging.

Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.