Store Assistant – Casual, Flexible Hours, Community Impact

Australian Red Cross; Melbourne; On-site; AUD 33,000 - 47,000; Part time

Benefits offered by this job

Salary packaging

Wellbeing program

Discounts on courses

Job summary

Australian Red Cross is seeking a Shop Assistant to welcome customers, support volunteers, and foster a warm, inclusive store environment in Melbourne.

You will handle daily store operations, provide first-rate service, and help with donations while maintaining merchandising standards across multiple locations. This casual role requires flexibility and teamwork within a trusted humanitarian organization.

Qualifications

• Experience in retail, sales, or customer facing service roles.
• Strong communication and interpersonal skills.
• A friendly, customer focused approach and genuine interest in helping others.
• Good presentation and visual merchandising skills.
• Awareness of fashion trends and brands.
• Reliability, punctuality, and the ability to work effectively as part of a team.
• Knowledge of WHS guidelines and hazards.

Responsibilities

• Be the friendly face that welcomes customers, leads volunteers, and helps create a warm, inclusive environment in your local Red Cross Store.
• Deliver excellent customer service, maintain visual merchandising standards, and assist with donations.
• Work across four Melbourne Metro locations on a casual basis, supporting stores with various needs and flexible scheduling.

Skills

Retail experience

Communication skills

Customer focus

Visual merchandising

Fashion awareness

Reliability & punctuality

WH S guidelines

Job description

Australian Red Cross is seeking a Shop Assistant to welcome customers, support volunteers, and foster a warm, inclusive store environment in Melbourne.

You will handle daily store operations, provide first-rate service, and help with donations while maintaining merchandising standards across multiple locations. This casual role requires flexibility and teamwork within a trusted humanitarian organization.